Student Support & Front Desk Coordinator

BLaST - PHP South Academy; Williamsport (Lycoming County); On-site; USD 32,000 - 42,000; Full time

Job summary

BLaST - PHP South Academy in Williamsport, PA is seeking a Front Desk / Student Support Administrative Assistant. The role focuses on reception, attendance, records management, school communications, and student support under supervision.

Responsibilities include front-office operations, crisis response, and collaboration with families, staff, districts, and community partners. The ideal candidate will have a high school diploma or GED, PA paraprofessional qualifications, and experience in

Qualifications

• High school diploma or GED required.
• Must meet Pennsylvania paraprofessional qualifications (two years of post-secondary study, or an Associate degree, or successful paraprofessional assessment).
• Experience in school office operations, administrative support, education, student services, customer service, or related field preferred.
• Ability to use Google Workspace and Microsoft Office; strong organizational, communication, and time management skills.

Responsibilities

• Serve as primary point of contact for students, families, visitors, school district personnel, and community partners.
• Answer and direct calls, respond to inquiries, take messages, and provide general customer service.
• Manage visitor and student sign-in/sign-out procedures and maintain building security.
• Support student arrival, dismissal, transportation changes, and daily operational procedures.
• Prepare and maintain school communications, forms, schedules, reports, and records.
• Maintain student records, attendance, and demographic data; manage enrollment changes.
• Handle mail, packages, and deliveries; maintain bulletin boards and displays.
• Oversee office supplies, purchasing, and maintenance of equipment and technology.
• Coordinate student meal services, including meal counts and distribution, and transport meals as needed.
• Provide student support and supervision; assist with classroom activities and behavior supports; crisis response as needed.
• Support implementation of behavior plans, IEPs, safety plans, and other student support plans.
• Provide classroom coverage and supervision when needed; maintain confidentiality at all times.
• Foster positive relationships with students, families, staff, and community partners.
• Perform other duties as assigned by administration.

Job description

BLaST - PHP South Academy in Williamsport, PA is seeking a Front Desk / Student Support Administrative Assistant. The role focuses on reception, attendance, records management, school communications, and student support under supervision.

Responsibilities include front-office operations, crisis response, and collaboration with families, staff, districts, and community partners. The ideal candidate will have a high school diploma or GED, PA paraprofessional qualifications, and experience in