Administrative Supervisor — Front Desk & Events

Penn State University; State College (Centre County); On-site; USD 49,000 - 71,000; Full time

Benefits offered by this job

75% tuition discount

Job summary

Penn State University is seeking an experienced Administrative/Program Assistant to support the Undergraduate Education unit within the Smeal College of Business. You will supervise front desk staff, coordinate events, and provide essential admin and data support to multiple programs and initiatives.

The role involves greeting visitors, handling inquiries, budgeting support, and on-site event execution with collaboration across campus partners.

Qualifications

• Associate Degree 4+ years of relevant experience; or an equivalent combination of education and experience.
• Candidates should demonstrate strong organizational and multitasking abilities and effective communication skills.
• Experience supervising or leading front desk or customer-facing teams is preferred.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and budget tracking basics.

Responsibilities

• Provide administrative and programmatic support to Undergraduate Education (UGE) in Smeal College of Business.
• Supervise four front desk staff; manage schedules and coverage plans.
• Greet visitors, respond to inquiries, and direct them appropriately.
• Coordinate events; reserve spaces and manage timelines and logistics.
• Assist with data collection, reporting, and budget tracking for programs and events.
• Maintain front desk procedures and support vendor relations and campus partners.

Skills

Organizational skills

Time management

Multitasking

Written & verbal communication

Supervisory experience

Customer service

Microsoft Office Suite

Education

Associate degree or higher

Tools

Concur

SIMBA

LionPATH

Microsoft Office

Job description

Penn State University is seeking an experienced Administrative/Program Assistant to support the Undergraduate Education unit within the Smeal College of Business. You will supervise front desk staff, coordinate events, and provide essential admin and data support to multiple programs and initiatives.

The role involves greeting visitors, handling inquiries, budgeting support, and on-site event execution with collaboration across campus partners.