Student Support & Front Desk Coordinator

CSU; Chico (CA); On-site; USD 49,000 - 71,000; Full time

Benefits offered by this job

Tuition fee waiver (if eligible)

Health insurance

Sick leave and vacation

Job summary

California State University, Chico is seeking a dedicated Administrative Support role for Basic Needs services. You will coordinate front-desk operations, answer students, staff, and community inquiries, and manage scheduling and website content.

You will track data, prepare reports, maintain records, and assist with housing, food security, and student success initiatives while working under general supervision.

Qualifications

• High school diploma or equivalent with three years of related office experience.
• Strong organization and time-management skills.
• Ability to work independently and in a team; detail-oriented.

Responsibilities

• Serve as primary contact for students and campus partners for Basic Needs support.
• Coordinate front-desk operations, scheduling, and communications.
• Maintain records, prepare reports, and support housing and food security projects.

Skills

Front-desk coordination

Customer service

Data tracking and reporting

Communication with students

Team collaboration

Education

High school diploma or equivalent

Tools

Salesforce

Microsoft Bookings

Outlook Calendar

Web content management

Job description

California State University, Chico is seeking a dedicated Administrative Support role for Basic Needs services. You will coordinate front-desk operations, answer students, staff, and community inquiries, and manage scheduling and website content.

You will track data, prepare reports, maintain records, and assist with housing, food security, and student success initiatives while working under general supervision.