Outreach & Front Desk Coordinator, Student Services

California State University, Monterey Bay; Monterey (CA); On-site; USD 37,677 - 45,129; Full time

Benefits offered by this job

Outstanding vacation

Health, dental and vision plans

CalPERS retirement system

15 paid holidays

Job summary

California State University, Monterey Bay is seeking an Administrative Support Coordinator I to manage SDAC reception, scheduling, and outreach activities. The role supports advising staff, maintains AIM and appointment workflows, and ensures confidentiality in handling student information.

The position requires strong organizational skills, familiarity with campus systems, and the ability to work with a diverse student population.

Qualifications

• Entry qualifications normally obtained through a high school program or equivalent, plus several years of related office work experience.
• Specialized skills include reception and administrative experience in a disability-service setting.
• Preferred qualifications include fluency with Oracle/PeopleSoft, CSU CMS, MS Office, Google Workspace, 25Live and related tools.

Responsibilities

• Provide receptionist services and handle inquiries for SDAC (in-person, email, phone).
• Schedule appointments and manage AIM/appointment workflows for advisor assignments.
• Maintain confidentiality and ensure SDAC processes comply with CSU and CSUMB policies.

Skills

Reception experience

Administrative experience

Disability services knowledge

Education

High school diploma or equivalent

Tools

Oracle/PeopleSoft

CSU Common Management System

Microsoft Office

Google Workspace

25Live

Job description

California State University, Monterey Bay is seeking an Administrative Support Coordinator I to manage SDAC reception, scheduling, and outreach activities. The role supports advising staff, maintains AIM and appointment workflows, and ensures confidentiality in handling student information.

The position requires strong organizational skills, familiarity with campus systems, and the ability to work with a diverse student population.