Student Services Front Desk Coordinator

The California State University; Sacramento (CA); On-site; USD 45,164 - 65,799; Full time

Job summary

The California State University is seeking a Customer Service Coordinator for the Disability Access Center in Sacramento. This role involves overseeing front desk operations, training student assistants, and collaborating with various coordinators to ensure effective communication. Candidates should demonstrate strong communication and interpersonal skills, proficiency in Microsoft Office, and a commitment to inclusivity in a diverse environment. A high school diploma or equivalent is required, and experience in a student services office is preferred.

Qualifications

• Ability to use new office support technology systems and software packages.
• Several years of related office work experience.

Responsibilities

• Oversee front desk duties including communication with students and staff.
• Train and supervise student assistants for front office coverage.
• Coordinate with Access Coordinators for departmental needs.

Skills

Communication skills

Interpersonal skills

Knowledge of English grammar

Proficiency with Microsoft Office

Ability to maintain confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

PowerPoint

Oracle

CMS

Job description

The California State University is seeking a Customer Service Coordinator for the Disability Access Center in Sacramento. This role involves overseeing front desk operations, training student assistants, and collaborating with various coordinators to ensure effective communication. Candidates should demonstrate strong communication and interpersonal skills, proficiency in Microsoft Office, and a commitment to inclusivity in a diverse environment. A high school diploma or equivalent is required, and experience in a student services office is preferred.