Student Support & Case Management Coordinator

Florida Atlantic University; Boca Raton, Northern (FL, KY); Hybrid; USD 46,000 - 57,000; Full time

Benefits offered by this job

Medical insurance

Retirement options

Public Service Loan Forgiveness

Paid time off

Job summary

Florida Atlantic University is seeking a Coordinator for the Office of the Dean of Students in Boca Raton, FL. This is a highly administrative role reporting to the Assistant Dean, supporting basic needs initiatives and daily office operations.

The position includes intake triage for students, grant and fund distribution reconciliation, and maintaining accurate case management records. It also oversees the Beyond Food Pantry program and supports orientation and campus events.

Qualifications

• Master's degree in an appropriate area, or Bachelor's degree in an appropriate area and two years of relevant experience.

Responsibilities

• Assist with intake and triage of walk-in, phone, and email students.
• Purchasing and reconciliation for grant and foundation fund distribution.
• Maintain accurate records related to case management and grant administration.
• Manage a caseload including intake, charting of student concerns, referrals, and progress to resources.
• Oversee the Beyond Food Pantry program including partnerships and distribution processes.
• Assist with front desk tasks and provide backup for admin staff.
• Support orientation events and campus programs.
• Participate in departmental or divisional committees.
• Assist with emergency operations as needed.

Education

Master's degree in an appropriate area

Bachelor's degree in an appropriate area + 2 years of experience

Job description

Florida Atlantic University is seeking a Coordinator for the Office of the Dean of Students in Boca Raton, FL. This is a highly administrative role reporting to the Assistant Dean, supporting basic needs initiatives and daily office operations.

The position includes intake triage for students, grant and fund distribution reconciliation, and maintaining accurate case management records. It also oversees the Beyond Food Pantry program and supports orientation and campus events.