Student Support Administrative Program Coordinator - Student Enrollment and Support Services

University of Texas; Austin, Northern (TX, KY); Hybrid; USD 52,000 - 64,000; Full time

Job summary

University of Texas is seeking a Student Support Administrative Program Coordinator in Austin to oversee administrative functions for Student Support and Off-Campus Resources. You will manage purchasing, reimbursements, and audits, and assist with program operations and reporting.

The role requires a bachelor's degree and 3 years of experience, with proficiency in Microsoft Office and excellent communication.

Qualifications

• Bachelor's degree required with three years of work experience.
• Proven ability to work independently and meet deadlines.
• Strong written and verbal communication and attention to detail.

Responsibilities

• Coordinate administrative pieces for Student Support programs, including purchasing and reimbursements.
• Support BCAL operations and campus events planning, reports, and documentation for meetings.
• Provide front desk coverage and high-level customer service to visitors, staff, and students.

Skills

Communication skills

Microsoft Office

Organization

Written communication

Independent work

Education

Bachelor's degree

Tools

Procard system

Open Records Requests software

Job description

**Job Posting Title:**Student Support Administrative Program Coordinator - Student Enrollment and Support Services**----****Hiring Department:**Student Enrollment and Support Services**----****Position Open To:**All Applicants**----****Weekly Scheduled Hours:**40**----****FLSA Status:**Exempt from FLSA**----****Earliest Start Date:**Oct 12, 2026**----****Position Duration:**Expected to Continue**----****Location:**UT MAIN CAMPUS**----****Job Details:****General Notes**Must be eligible to work in the United States on a full-time basis for any employer. Position is located in Austin, TX. **Purpose**Provides administrative oversight for all areas of Student Support as well as assists with the implementation of programs for Off-Campus Resources and Basic Needs. This position is charged with maintaining positive customer service for anyone engaging with Student Support and/or Behavior Concerns Advice Line (BCAL). **Responsibilities*** Coordinate administrative pieces for Student Support programs especially from Basic Needs and Off-Campus Resources. This includes purchasing equipment and other supplies, creating OOEFs, facilitating reimbursements, and maintaining expenditures for financial audits. Using a Procard and completing account receivables processing for the Procard. Assist with staffing on-campus programs for Student Support areas.* Serve as a resource to Student Outreach and Support on critical operations including assisting in processing class absence notes, processing student death memos, planning and implementing UT Remembers with University Events and Experiences, maintaining up-to-date reporting on BCAL concerns including Protocall reports, and scheduling and preparing documentation for BAT meetings.* Serve as backup support and coverage to the student employees assigned to Main 7, ensuring appropriate front desk coverage during absences and peak times, serving as the primary point of contact for visitors, faculty, staff, students, and external guests by providing excellent customer service when answering phone calls, serving walk-in customers, and assisting with crisis situations.* Assist with collecting and submitting responsive documents for Open Records Requests regarding programs under Student Support.* Serve on campus-wide committees.* Other duties as assigned. ## **Required Qualifications**Bachelor's degree and three years of work experience. Ability to work independently and meet deadlines with limited supervision. Proficiency with Microsoft Office Suite. Excellent organization skills and attention to detail. Excellent interpersonal, verbal and written communication skills. Ability to pass all required background checks as required by the Youth Protection Office to serve as a university Designated Individual. Ability to gain authorization to drive a university vehicle. *Relevant education and experience may be substituted as appropriate.* ## **Preferred Qualifications**Knowledge and experience with UT Austin processes and procedures. Experience with UT Austin HR and accounting procedures. Experience managing student team members. Previous work with youth programs that require youth protection compliance. ## **Driving Required**This job requires a class \"C\" operator's driver's license. The applicant selected must provide a current three year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing). ## **Salary Range**$52,000 + depending on qualifications ## **Working Conditions*** May work in extreme temperatures* May work around standard office conditions* Repetitive use of a keyboard at a workstation* Use of manual dexterity* Lifting and moving ## **Required Materials*** Resume/CV* 3 work references with their contact information; at least one reference should be from a supervisor* Letter of interest **Important** **for applicants who are NOT current university employees or contingent workers:** You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. **Important for Current university employees and contingent workers:** As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.