Student Success - TRIO Office Student Assistant

University of the Incarnate Word; San Antonio (TX); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

University of the Incarnate Word seeks a part-time Student Assistant for the TRIO Office. The role provides front-desk support, light clerical duties, and coordination of communications with TRIO staff.

You will sign in participants, manage mail and data entry, and help maintain an organized lab environment. Ideal candidates are enrolled UIW students with reliable time management, confidentiality, and basic Microsoft Office skills.

Qualifications

• Must be enrolled full-time at UIW (12+ credit hours) and be an admitted TRIO participant.
• Must have a minimum GPA of 2.0.
• Must have some experience working with other students.

Responsabilités

• Greet participants, sign them in, and maintain lab order.
• Perform clerical duties such as photocopying, mailing, filing, scanning, and data entry.
• Answer phones, greet callers, and route issues to TRIO staff.
• Check TRIO email daily and forward or respond as appropriate.
• Process incoming mail with scanning and logging.
• Perform other duties as assigned.

Connaissances

Confidentiality

Time management

Supervisor communication

Independence

Diversity & inclusion

Professional work ethic

Office protocols

Formation

UIW student enrollment

Outils

Outlook

Microsoft Teams

Canva

Description du poste

Student Success - TRIO Office Student Assistant

None.

Position Information

Position Title

Position Title Student Success - TRIO Office Student Assistant

Academic Year

Academic Year 2026-2027

UIW Mission

University of the Incarnate Word is a Catholic institution that welcomes to its community persons of diverse backgrounds, in the belief that their respectful interaction advances the discovery of truth, mutual understanding, self-realization, and the common good.

Position Summary

Office Assistant to the TRiO Student Success Program. The Office Assistant reports to the
TRiO- Program Leader.

Essential Functions

• Greet all participants that enter the lab and ensure they are signing in.
• Keeping Lab clean and following opening an closing procedures.
• General clerical duties, including, but not limited to photocopying, mailing, filing, and scanning; and data entry;
• Responsible for answering the phone, greeting callers, establishing reason for calling, and resolving issue by contacting appropriate TRIO staff that can help the customer.
• Responsible for checking TRIO email on a daily basis, responding to emails in a timely manner or forwarding emails to appropriate TRIO staff.
• Process incoming mail that involves identifying, scanning, and data entry into logs;
• Perform other duties as assigned.

Qualifications

Knowledge Skills and Abilities

• Ability to maintain confidentiality regarding student information and files.
• Adhere to assigned work schedule, UIW workplace guidelines, and casual dress.
• Ability to maintain communication with supervisor on a daily basis.
• Knowledge of Microsoft Office with Proficiency in Outlook and Microsoft Teams.
• Knowledge of Canva.Ability to work independently with minimal supervision or with a team.
• Knowledge of the UIW campus and its locations.
• Knowledge of office protocols, equipment, and programs.
• Ability to adhere to work schedules and maintain good time management.
• Ability to maintain a professional work ethic in the office.
• Ability to work effectively with individuals from diverse communities and cultures.
• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA .

Required Education

Must be enrolled full-time at UIW (at least 12 credit hours) and be an admitted TRIO participant. Must have at least a 2.0 GPA .

Required Work Experience

Must have some experience working with other students.

Preferred Qualifications

None.

Required Certifications, Licenses or Registrations

None.

Work Hours

Must be available to work a minimum of 10 hours per week during the hours of 8:00am -5:00pm, Monday-Friday. Afternoon hours preferred.

Physical Demands

Sedentary work. Sedentary work involves lifting no more than 10 pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools.

Posting Number

Posting Number STU1688PO

Number of Vacancies

Number of Vacancies 8

Job Type

Job Type Part Time

Job Category

Job Category Students

Desired Start Date

Desired Start Date 09/28/2026

Multi-Hire Pool Yes

Position End Date (if temporary)

Reports to

Open Date

Open Date 09/21/2026

Close Date

Close Date 05/15/2027

Open Until Filled No

Special Instructions to Applicant

None.

EOE

UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).

Required Documents

• Resume
• Student Class Schedule

Optional Documents

• Cover Letter/Letter of Application
• Other Document

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Yes, I am a doctoral student
• Yes, I am a graduate student
• Yes, I am a senior
• Yes, I am a junior
• Yes, I am a sophomore
• Yes, I am a freshman
• No, I am not a UIW student
• * Have you been admitted as a TRiO participant?
  • No
  • Yes
• * Please describe your experience working with other students.

  (Open Ended Question)