Student Success & Retention Liaison

Chamberlain University; Pearland (TX); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401k Retirement Program

15 Paid Vacation Days

12 Paid Holidays

Job summary

Chamberlain University is seeking a Student Support Liaison responsible for promoting student success with holistic support. This role involves responding to student inquiries, assisting with resources, and collaborating across departments to enhance student experiences.

The ideal candidate will possess a Bachelor’s degree and have effective communication and problem-solving skills. The position offers a salary range of $23.00 to $25.00 per hour along with a robust benefits package including

Qualifications

• 1+ year of experience in higher education, customer service, or related experience required.
• Ability to interact with all levels within the organization.
• Knowledgeable of higher ed federal and state regulations.

Responsibilities

• Respond to student questions and connect them to university resources.
• Assist students with appointment scheduling and portal navigation.
• Plan and facilitate events such as career fairs and workshops.
• Serve as the point of contact for compliance audits.
• Identify opportunities to enhance the student retention journey.

Skills

Interpersonal skills

Communication skills

Problem-solving

Teamwork

Self-starter

Prioritization

Microsoft Word

Microsoft Excel

Power BI

PowerPoint

Student Information Systems

Knowledge of regulations

Education

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

Chamberlain University is seeking a Student Support Liaison responsible for promoting student success with holistic support. This role involves responding to student inquiries, assisting with resources, and collaborating across departments to enhance student experiences.

The ideal candidate will possess a Bachelor’s degree and have effective communication and problem-solving skills. The position offers a salary range of $23.00 to $25.00 per hour along with a robust benefits package including