Student Success & Retention Advisor

Enterprise State Community College; Montgomery (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

Trenholm State Community College seeks a Retention and Advising Specialist to support student success through proactive advising, academic support, and at‑risk outreach. You will develop programs with faculty and student services to promote retention and degree completion.

Reporting to the Director of the Student Success Center, this role emphasizes collaboration, data-driven evaluation, and timely referrals to campus resources.

Qualifications

• Bachelor’s degree from a regionally accredited college or university.
• One year of experience in education, student personnel, counseling, human services, or related field.
• Self-motivated with leadership/management skills and ability to work with students, faculty, staff and the public.
• Ability to communicate with a diverse audience and articulate programs to internal/external stakeholders.
• Ability to work effectively as part of a team.
• Strong time management, organizational, and critical thinking skills.
• Knowledge of and experience with a culturally diverse student population.
• Ability to manage multiple projects in a fast-paced environment with interruptions.

Responsibilities

• Facilitate academic progress by completing comprehensive needs assessments and developing individual academic plans.
• Monitor at-risk students and coordinate with faculty to provide interventions.
• Coordinate outreach and initiatives for new and at-risk students.
• Establish an early alert system for faculty to identify struggling students.
• Evaluate retention programs and help develop new strategies for improving retention.
• Review retention data to identify trends and barriers to progression.
• Coach students to overcome barriers toward degree completion and refer to appropriate offices.
• Refer students to relevant student support units and follow up on referrals.
• Conduct workshops to build essential academic skills.
• Assist the Director in implementing academic support services for retention and success.
• Build relationships with college counselors, faculty, and staff to share up-to-date policies.

Skills

Cultural sensitivity

Multitasking

Time management

MS Office (Word/PowerPoint/Excel)

Automation familiarity

Regulatory understanding

Customer service

Education

Bachelor’s degree

Job description

Trenholm State Community College seeks a Retention and Advising Specialist to support student success through proactive advising, academic support, and at‑risk outreach. You will develop programs with faculty and student services to promote retention and degree completion.

Reporting to the Director of the Student Success Center, this role emphasizes collaboration, data-driven evaluation, and timely referrals to campus resources.