Student Success Retention Advisor

Fayetteville State University; Fayetteville (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Fayetteville State University is looking for a Retention Counselor who will help students develop the necessary skills for their academic and career journeys. This role involves addressing advising, registration, and enrollment needs with a focus on increasing retention and graduation rates.

The ideal candidate should possess a graduate degree, experience in student success programs, and excellent communication skills. This position requires on-site presence in Fayetteville, NC.

Qualifications

• Hold an earned graduate degree in higher education or another education-related area.
• Experience working with student success programs in a higher education setting.
• Three to five years experience advising first-year or exploratory/undecided students.

Responsibilities

• Aid students in developing knowledge and skills for academic and career success.
• Address advising, registration, and enrollment needs to increase retention rates.
• Track academic progress toward graduation and provide proactive support.

Skills

Communication skills

Interpersonal skills

Organizational skills

Knowledge of advising and registration technology

Education

Graduate degree in higher education or related area

Tools

Banner

Microsoft Outlook

Canvas Learning Management System

EAB Navigate

Job description

Fayetteville State University is looking for a Retention Counselor who will help students develop the necessary skills for their academic and career journeys. This role involves addressing advising, registration, and enrollment needs with a focus on increasing retention and graduation rates.

The ideal candidate should possess a graduate degree, experience in student success programs, and excellent communication skills. This position requires on-site presence in Fayetteville, NC.