Student Success Advisor — Academic Counseling & Retention

Fayetteville State University; Fayetteville (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Fayetteville State University seeks an Academic Support Specialist to assist students in developing academic skills, tracking progress toward graduation, and accessing support services. The role coordinates University Studies courses and provides targeted counseling for freshmen to improve retention.

Applicants should hold a master's degree in a related field and have experience with student success programs, strong computer and interpersonal skills, and a commitment to confidentiality and

Qualifications

• Master's degree in higher education, counseling, or related field.
• Experience with student success programs in higher education.
• Strong computer skills and proficiency with MS Office and student management software.

Responsibilities

• Assist students using a developmental model to explore options and track progress toward graduation.
• Coordinate and teach University Studies courses and provide targeted academic counseling to first-time freshmen.
• Address advising, registration, and enrollment needs to increase retention and graduation rates; contribute to Bronco Boost Summer Bridge Program leadership.

Skills

Interpersonal skills

Customer service

Teamwork

Confidentiality

Education

Master's degree in higher education

Tools

Microsoft Office

Student management software

Job description

Fayetteville State University seeks an Academic Support Specialist to assist students in developing academic skills, tracking progress toward graduation, and accessing support services. The role coordinates University Studies courses and provides targeted counseling for freshmen to improve retention.

Applicants should hold a master's degree in a related field and have experience with student success programs, strong computer and interpersonal skills, and a commitment to confidentiality and