Student Success & Operations Coordinator, MBA Programs

University of Utah Health; Salt Lake City (UT); On-site; USD 55,000 - 63,000; Full time

Job summary

University of Utah Health seeks a Graduate Student Coord II to support the Professional MBA and Online MBA programs. The role combines student onboarding, advising, program operations, and events to ensure a seamless experience from admission through graduation.

The ideal candidate is highly organized, service-oriented, and proficient with Salesforce, Canvas, and campus systems. Regular on-campus attendance is required with occasional evenings and weekends.

Qualifications

• Bachelor’s degree or equivalency (one year of education can be substituted for two years of related work experience).
• 2 years’ related experience.

Responsibilities

• Serve as a primary point of contact for admitted and current students throughout their graduate program experience.
• Coordinate onboarding activities that help newly admitted students successfully transition into PMBA and OMBA.
• Build meaningful relationships with students through proactive advising.
• Conduct in-person and virtual advising appointments for an assigned student caseload.
• Maintain accurate student records and advising documentation.
• Connect students with university resources that promote academic, personal, and professional success.
• Utilize Salesforce, Slack, and other university technologies to communicate proactively and monitor student engagement.

Skills

Communication

Customer service

Organization

Team collaboration

Education

Bachelor’s degree or equivalency

2 years’ related experience

Tools

Salesforce

Canvas

Job description

University of Utah Health seeks a Graduate Student Coord II to support the Professional MBA and Online MBA programs. The role combines student onboarding, advising, program operations, and events to ensure a seamless experience from admission through graduation.

The ideal candidate is highly organized, service-oriented, and proficient with Salesforce, Canvas, and campus systems. Regular on-campus attendance is required with occasional evenings and weekends.