PMBA & OMBA Student Success & Operations Coordinator

The Chronicle Of Higher Education, Inc.; Salt Lake City (UT); On-site; USD 50,000 - 56,000; Full time

Job summary

The Chronicle of Higher Education, Inc. is seeking a Student Success & Operations Coordinator for the Part-Time MBA Programs on the University of Utah campus.

This role combines onboarding, advising, and program operations to deliver a high-quality experience from admission through graduation. You will collaborate with students, faculty, alumni, vendors, and university partners, coordinating events, managing records in Salesforce and Canvas, and leveraging AI tools to streamline processes and

Qualifications

• Bachelor's degree or equivalency (one year of education can be substituted for two years of related work experience).
• Demonstrated human relations and effective communicationskills
• Applicants must demonstrate the potential ability to perform theessential functions of the job as outlined in the positiondescription.

Responsibilities

• Serve as a primary point of contact for admitted and current students throughout their graduate program experience.
• Coordinate onboarding activities that help newly admitted students successfully transition into the PMBA and OMBA programs.
• Build meaningful relationships with students through a proactive, student-centered advising approach.
• Conduct in-person and virtual advising appointments for an assigned student caseload.
• Maintain accurate student records and advising documentation.
• Connect students with university resources that promote academic, personal, and professional success.
• Utilize systems such as Salesforce, Slack, and other university technologies to communicate proactively, monitor student engagement, and support student success.

Skills

Communication skills

Organizational skills

Project management

Data analysis

CRM platforms

LMS familiarity

AI tools

Problem-solving

Interpersonal skills

Education

Bachelor's degree or equivalency

Tools

Salesforce

Canvas

Slack

Microsoft Office

Job description

The Chronicle of Higher Education, Inc. is seeking a Student Success & Operations Coordinator for the Part-Time MBA Programs on the University of Utah campus.

This role combines onboarding, advising, and program operations to deliver a high-quality experience from admission through graduation. You will collaborate with students, faculty, alumni, vendors, and university partners, coordinating events, managing records in Salesforce and Canvas, and leveraging AI tools to streamline processes and