Student Success Navigator — On-Campus Academic Support

Auburn University Montgomery; Montgomery (AL); On-site; USD 42,000 - 60,000; Full time

Job summary

Auburn University Montgomery is seeking two Student Success Advisors for the Warhawk Academic Success Center. This on-site, non-remote role focuses on guiding first-year students toward academic success and retention through advising, presentations, and collaboration with faculty and staff.

You will coordinate early alert referrals, maintain confidential records, and generate monthly reports for the Assistant Provost. A Bachelor's degree is required; a Master's degree is preferred.

Qualifications

• Knowledge of student policies and procedures
• Knowledge of first-year experience theory and practical application
• Knowledge of applicable federal and state regulations
• Exceptional written and oral communication skills
• Interpersonal skills
• Ability to develop, identify, and assess program goals and report findings
• Ability to balance multiple projects at once

Responsibilities

• Coordinate referral processes via the Warhawk Warning early alert program for faculty and the associated students who were referred.
• Meet regularly with students, face to face, to discuss their academic, personal, and professional progress relative to their AUM experience and ensure they are aware of institutional support services.
• Maintain accurate and confidential records of every student interaction including in-person visits, phone consultations, internet correspondences, and any other communications.
• Develop relationships with AUM faculty and staff to encourage involvement in the Warhawk Warning early alert program.
• Maintain, and deliver timely responses and data reports regarding the Warhawk Warning program activities on a monthly basis to the Assistant Provost of Enrollment Management.
• Stay abreast of current issues and trends related to college students’ academic success and retention through active professional development.
• Manage existing and develop new academic and campus partnerships.
• Facilitate academic success presentations and workshops to various campus partners.
• Serve as a Student Success representative on campus committees and at outreach events.
• Develop new initiatives designed to support the academic, personal, and leadership development of first-year AUM students.
• Provide academic advising as needed.
• Assist in university retention initiatives.
• Other duties as assigned.

Job description

Auburn University Montgomery is seeking two Student Success Advisors for the Warhawk Academic Success Center. This on-site, non-remote role focuses on guiding first-year students toward academic success and retention through advising, presentations, and collaboration with faculty and staff.

You will coordinate early alert referrals, maintain confidential records, and generate monthly reports for the Assistant Provost. A Bachelor's degree is required; a Master's degree is preferred.