Student Success Navigator & Academic Advisor

Northeast Texas Community College; Mount Pleasant (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Northeast Texas Community College in Mount Pleasant, Texas, seeks a College Navigator to provide holistic academic advising, coaching, and retention support to enrolled students. The role emphasizes persistence, completion, and transfer, using proactive strategies and predictive data to remove barriers to success.

The position involves collaboration with faculty and support offices, data tracking, and ongoing professional development to improve advising processes and student outcomes.

Qualifications

• Bachelor’s degree required; Master’s preferred.
• Bilingual English/Spanish strongly preferred.
• Experience in academic advising, student retention, or success coaching preferred.

Responsibilities

• Provide individualized academic advising and success coaching to assigned students.
• Use predictive analytics, early alerts, and progress reports to identify at‑risk students and coordinate timely interventions.
• Conduct proactive outreach via phone, email, text, and social media to engage students.
• Help students develop academic and career plans aligned with degree completion and transfer goals.
• Maintain accurate documentation of student interactions in case management systems.

Skills

Bilingual English/Spanish

Organizational skills

Analytical skills

Communication skills

Microsoft Office Suite

Student information systems

Virtual communication tools

Education

Bachelor’s degree

Master’s degree preferred

Education/Counseling/Psychology or related field

Tools

Microsoft Office

Student Information Systems

Virtual communication tools

Job description

Northeast Texas Community College in Mount Pleasant, Texas, seeks a College Navigator to provide holistic academic advising, coaching, and retention support to enrolled students. The role emphasizes persistence, completion, and transfer, using proactive strategies and predictive data to remove barriers to success.

The position involves collaboration with faculty and support offices, data tracking, and ongoing professional development to improve advising processes and student outcomes.