Student Success Navigator

Tennessee Board of Regents; Missouri; On-site; USD 42,000 - 53,000; Full time

Job summary

Jackson State Community College seeks a dedicated Success Advisor to provide holistic advising and support throughout a student’s life cycle to enhance retention and success. The role also assists with navigating steps after completion for transfer to a four-year institution and reports to the Director of Advising.

The position involves collaboration with multiple departments to improve the college’s effectiveness in meeting student needs and requires strong organization and communication skills.

Qualifications

• Bachelor's degree from an accredited college or university.
• Experience in higher education involving advising, enrollment, retention, and graduation.
• Strong oral and written communication skills.

Responsibilities

• Monitor, coach, and advise an assigned caseload of students from accepted through graduation or completion.
• Provide academic advising for an assigned group of majors via in-person, email, telephone, or virtual appointments.
• Refer students to on and off campus resources to meet their needs outside of the classroom.
• Assist students with degree planning for both Jackson State and their desired four-year institution.
• Assist students in creating Academic Plans for financial aid appeals and Fresh Start applications.
• Advise students on the university transfer process; assist in hosting annual transfer fair.

Skills

Advising

Student support

Communication

Organization

Microsoft Office

Collaboration

Education

Bachelor's degree

Tools

Slate CRM

Job description

Jackson State Community College seeks a dedicated Success Advisor to provide holistic advising and support throughout a student’s life cycle to enhance retention and success. The role also assists with navigating steps after completion for transfer to a four-year institution and reports to the Director of Advising.

The position involves collaboration with multiple departments to improve the college’s effectiveness in meeting student needs and requires strong organization and communication skills.