Student Success Coordinator — Retention & Certification

Aviation Institute of Maintenance; Dallas, Irving (TX, TX); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

401(k) with company match

Health, dental, and vision insurance

Life insurance options

Paid parental leave

Paid time off (PTO)

Tuition reimbursement

Employee Assistance Program (EAP)

Job summary

Aviation Institute of Maintenance (AIM) is seeking a Student Success Coordinator to support students from onboarding through graduation at our Irving, TX campus. The role centers on retention, certification readiness, and program completion, building strong relationships and addressing barriers to success.

You will engage students, coordinate interventions, and document progress while collaborating with other departments to promote student outcomes and program growth.

Qualifications

• High School Diploma or GED required.
• Associate or Bachelor's degree preferred.
• 1–2 years of experience in student services or related support role.
• Experience in a proprietary (for-profit), post-secondary educational setting preferred.

Responsibilities

• Manage an active caseload of students and meet defined performance metrics (retention, certification readiness, graduation progression).
• Serve as a consistent point of contact and advocate for assigned students throughout their academic journey.
• Drive retention and certification outcomes through early intervention and milestone tracking.
• Accurately document all student interactions and outcomes; contribute to weekly/monthly reporting.

Skills

Problem-solving

Organizational skills

Communication

Team-oriented

Willing to travel

Education

High School Diploma or GED

Associate or Bachelor's degree preferred

Tools

Microsoft Office

Job description

Aviation Institute of Maintenance (AIM) is seeking a Student Success Coordinator to support students from onboarding through graduation at our Irving, TX campus. The role centers on retention, certification readiness, and program completion, building strong relationships and addressing barriers to success.

You will engage students, coordinate interventions, and document progress while collaborating with other departments to promote student outcomes and program growth.