Student Success Advisor (Certification and Career Readiness)

Aviation Institute of Maintenance; Indianapolis (IN); On-site; USD 33,062 - 35,817; Full time

Benefits offered by this job

401(k) with company match

Comprehensive health, dental, and vision insurance

Paid time off (PTO)

Tuition reimbursement

Paid parental leave

Job summary

A leading aviation training institution in Indianapolis seeks a Student Services role focused on motivating students and ensuring their success. Responsibilities include assisting students with their certifications and fostering strong relationships to support their journey toward graduation. Ideal candidates have experience in educational settings and possess strong communication and problem-solving skills. Benefits include health insurance, a 401(k) plan, and tuition reimbursement. Join us to positively impact the next generation of aviation professionals.

Qualifications

• 1-2 years of experience in student services or related role.
• Experience in proprietary post-secondary education preferred.
• Background in admissions or sales is beneficial.

Responsibilities

• Motivate and assist students in reaching their educational goals.
• Build strong relationships while holding students accountable.
• Support students in completing certifications and graduation.

Skills

Motivational skills

Communication skills

Organizational abilities

Problem-solving skills

Microsoft Office proficiency

Metrics-driven mindset

CampusNexus experience

Education

High School Diploma or GED

Associate or Bachelor’s degree

Job description

Overview

Training Tomorrow's Technicians to Become Skilled, Employable And Essential. About Us - Big Changes, Better Benefits - Join us today! The Aviation Institute of Maintenance (AIM), established in 1969, is a premier institution dedicated to advancing the field of aviation maintenance through exceptional education and training. With 15 campuses nationwide, AIM accounts for 20% of all students attending FAA-certified Airframe & Powerplant (A&P) schools across the country. Each year, AIM proudly contributes to the graduation of nearly one in four certified aircraft technicians in America. At AIM, you'll become part of a dynamic team of educators and leaders, all united by a shared commitment to delivering top-notch training and ensuring student success. We are passionate about equipping the next generation of aircraft technicians with the skills and knowledge needed to excel in the aviation industry. If you are eager to make a meaningful impact and help shape the future of aviation maintenance, AIM offers a rewarding environment where your contributions will truly matter.

Location: 7251 W McCarty St, Indianapolis, IN 46241

Schedule

This is a full-time (40 hours/week), hourly position. The schedule will fall between 8:00 a.m. and 8:00 p.m., Monday through Friday, based on student needs. Some days may be earlier (8:00 a.m.–5:00 p.m.), and some may be later (e.g., 11:00 a.m.–8:00 p.m.). Flexibility is required.

Compensation: $24 - $26 per hour

Are you someone who knows how to motivate others to follow through and succeed?

Do you enjoy building strong relationships while also holding people accountable to their goals?

Are you energized by helping students stay on track, complete certifications, and reach graduation?

If so, this role could be a great fit.

What We’re Looking For

Education

• High School Diploma or GED required
• Associate or Bachelor’s degree preferred

Experience

• 1–2+ years of experience in student services, advising, admissions, recruiting, workforce development, or a related role
• Experience in a proprietary (for-profit), post-secondary education environment strongly preferred
• Background in admissions or sales is highly beneficial

Skills & Mindset

• Strong ability to motivate, influence, and hold students accountable
• Excellent communication skills with a student-centered approach
• Strong organizational and problem-solving abilities
• Comfortable working in a metrics-driven, performance-focused environment
• Proficiency with Microsoft Office (Excel, Outlook, Teams, etc.)
• CampusNexus experience preferred

What Makes You a Great Fit

• You are a natural motivator—you know how to push people in a supportive, effective way
• You balance empathy with accountability and follow-through
• You are persistent and don’t give up on students easily
• You thrive in structured environments with clear goals and expectations
• You are comfortable having tough conversations when needed
• You bring a positive, team-oriented mindset and take ownership of outcomes

Benefits

• 401(k) with company match
• Comprehensive health, dental, and vision insurance
• Life insurance options
• Paid parental leave
• Paid time off (PTO)
• Tuition reimbursement
• Employee Assistance Program (EAP)

We are committed to fostering a workplace that values accountability, growth, and student success. AIM is a proud equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion.