Student Success Coach: Retention & Belonging Advocate

Schreiner University; Kerrville (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Schreiner University in Kerrville, TX seeks a dedicated Student Success Coach to provide holistic support to first- and second-year students, guiding academic, social, financial, and personal development. You will design proactive outreach and individualized success plans to promote retention and completion.

As part of the Student Success team, you will collaborate with advising, tutoring, counseling, and campus partners to connect students with needed resources and create clear pathways to

Qualifications

• Master’s degree in Higher Education or related field from an accredited institution.
• Demonstrated commitment to student development and student success.
• Strong interpersonal, communication, and relationship-building skills.
• Ability to work effectively with diverse student populations.
• Experience coordinating programs, events, or student support initiatives.
• Strong organizational skills and attention to detail.
• Proficiency with technology and data-management systems.

Responsibilities

• Serve as the primary success coach for assigned cohorts of first- and second-year students.
• Conduct regular one-on-one coaching meetings focused on academic progress, goal setting, time management, engagement, and personal development.
• Assist students in identifying and overcoming barriers to success.
• Connect students with campus resources, including advising, tutoring, mental health and wellness, accessibility services, financial aid, career services, and student life.
• Develop individualized success plans for students identified as academically or personally at risk.
• Monitor student progress and maintain accurate coaching documentation.
• Teach IDST 1301 Freshmen Studies.
• Design, implement, and assess First-Year Experience and Sophomore Year Experience programming.
• Develop and facilitate weekend and cocurricular programs that enhance student engagement, community building, leadership development, and exploration of the Texas Hill Country.
• Collaborate with other departments to create meaningful student experiences.
• Support initiatives addressing imposter syndrome, social isolation, and college adjustment challenges.
• Utilize early-alert systems and student success technologies to identify students in difficulty.
• Coordinate intervention efforts with faculty, advisors, tutors, and other support personnel.
• Participate in retention and persistence initiatives and evaluate effectiveness of strategies.

Skills

Interpersonal skills

Communication

Relationship-building

Technology proficiency

Data management

Diversity sensitivity

Organization

Attention to detail

Education

Master’s degree in Higher Education or related field

Tools

Word processing

Spreadsheets

Microsoft Access

Job description

Schreiner University in Kerrville, TX seeks a dedicated Student Success Coach to provide holistic support to first- and second-year students, guiding academic, social, financial, and personal development. You will design proactive outreach and individualized success plans to promote retention and completion.

As part of the Student Success team, you will collaborate with advising, tutoring, counseling, and campus partners to connect students with needed resources and create clear pathways to