Student Success Coach I & Credential Analyst

California Baptist University; Riverside (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Benefits package

Job summary

California Baptist University seeks a Student Success Coach I / Credential Analyst to guide students from enrollment through completion, building supportive relationships, advising on programs and credential requirements, and coordinating with campus partners to connect students with services.

The role blends advising, communication, and program support to help students stay on track, improve engagement, and contribute to institutional goals.

Qualifications

• Bachelor’s degree from four-year college or university.
• 1–2 years related experience and/or training; relevant to the role.
• Experience as an academic advisor in higher education desirable.

Responsibilities

• Advise students on academic programs, policies, scheduling, degree and credential requirements.
• Coordinate with campus partners to refer students to resources.
• Monitor student progress and support engagement, retention.
• Review records to verify credential requirements and refer eligible candidates.
• Collaborate with leaders to support student success and accreditation expectations.

Skills

Interpersonal communication

Organizational skills

Data analysis & reporting

Advising / student support

Education

Bachelor's degree

1-2 years related experience

Experience as academic advisor desirable

Job description

California Baptist University seeks a Student Success Coach I / Credential Analyst to guide students from enrollment through completion, building supportive relationships, advising on programs and credential requirements, and coordinating with campus partners to connect students with services.

The role blends advising, communication, and program support to help students stay on track, improve engagement, and contribute to institutional goals.