Credential Analyst II — Evaluation & Advisement

California State University, East Bay; Hayward (CA); On-site; USD 56,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Tuition fee waiver

CalPERS retirement

Job summary

Cal State East Bay is seeking a Credential Analyst in the Graduate School of Education to maintain oversight of credential candidate files, interpret requirements, and advise candidates on California credentialing procedures. The role supports program advisement, admissions, and timely credential processing while ensuring data accuracy and confidentiality.

The position involves preparing documents, conducting workshops, presenting to prospective students, and issuing recommendations to the

Qualifications

• Knowledge of state standards and requirements for teaching credentials.
• Experience in review, analysis, evaluation, or processing credential applications.
• Ability to interpret laws and regulations for candidates, faculty and staff.
• Familiarity with CSU East Bay credentialing tools and data systems.

Responsibilities

• Maintain continuous oversight of candidate files, including transcripts and documents.
• Interpret state and university requirements for credential programs and assess qualifications.
• Inform candidates when documents are incomplete or missing.
• Process admissions and credential applications and update records.
• Advise on coursework needed to meet credential requirements and conduct workshops.
• Provide updates of candidate progress to stakeholders and assist with credential issuance.

Skills

Data management

Oral and written communication

Public speaking

Education

Equivalency of two years experience in credential processing

Tools

PeopleSoft

Singularity

MyCOE

MS Word

Excel

PowerPoint

Job description

Cal State East Bay is seeking a Credential Analyst in the Graduate School of Education to maintain oversight of credential candidate files, interpret requirements, and advise candidates on California credentialing procedures. The role supports program advisement, admissions, and timely credential processing while ensuring data accuracy and confidentiality.

The position involves preparing documents, conducting workshops, presenting to prospective students, and issuing recommendations to the