Student Success Coach - Higher Education Onboarding

University of St. Augustine for Health Sciences; Saint Augustine (FL); On-site; USD 50,000 - 65,000; Full time

Job summary

University of St. Augustine for Health Sciences seeks a Student Success Advisor to support student achievement through proactive advising, onboarding, and ongoing academic guidance.

The role involves coordinating new student readiness, monitoring engagement, and collaborating with faculty and staff to address academic barriers and licensure outcomes. Travel to other campuses may be required to ensure consistent student support.

Qualifications

• Master's degree in higher education, student affairs or related field.
• Strong commitment to education and counseling or coaching skills.
• Excellent verbal and written communication skills.
• Ability to effectively multi-task and manage time.

Responsibilities

• Connect with new students to ensure readiness and escalate outstanding matters.
• Lead onboarding and orientation processes for the assigned student population.
• Advise students on institutional policies, program requirements and academic matters.
• Monitor attendance and engagement for the assigned population.
• Collaborate with Faculty Advisors, Program Directors, and staff on advisement issues.
• Provide outreach to at-risk students and follow up on academic warnings.
• Develop and implement strategies to improve student success and retention.
• Travel to other campuses to support campus events as needed.

Skills

Verbal communication

Written communication

Time management

Multi-tasking

Rapport with diverse groups

Microsoft Office

Counseling or coaching

Education

Master's degree in higher education or student affairs

Tools

Microsoft Office Suite

Job description

University of St. Augustine for Health Sciences seeks a Student Success Advisor to support student achievement through proactive advising, onboarding, and ongoing academic guidance.

The role involves coordinating new student readiness, monitoring engagement, and collaborating with faculty and staff to address academic barriers and licensure outcomes. Travel to other campuses may be required to ensure consistent student support.