Student Success Coach — Healthcare Education

Joyce University; Draper (UT); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Self-directed PTO

Paid holidays and a 401(k) with match

Medical, dental, and vision insurance

Disability coverage (short-term and/or

Professional development opportunities

Collaborative team environment

Job summary

Joyce University in Draper, UT seeks a dedicated Student Success Advisor to guide healthcare students through their academic journey with proactive coaching, relationship-building, and targeted interventions.

You'll work in a hybrid setting, collaborating with faculty and student services to promote persistence, retention, and graduation. The role emphasizes empathy, accountability, and a growth mindset to support student success and career readiness.

Qualifications

• Associate degree required; Bachelor’s degree preferred.
• Two to three years of experience in advising, student services, customer success, coaching, education, healthcare, or a related field.
• Higher education experience strongly preferred.

Responsibilities

• Guide students with course planning, scheduling, study strategies, and academic success skills.
• Coach students in professionalism, accountability, academic integrity, and university expectations.
• Provide proactive outreach and individualized support to help students stay on track toward their goals.
• Identify students who may be experiencing challenges and connect them with appropriate resources and interventions.
• Monitor student progress and develop success plans that encourage persistence and achievement.
• Document student interactions accurately within university systems.
• Communicate with students through phone, email, text, and other channels in a timely and professional manner.
• Maintain compliance with FERPA and university policies and procedures.
• Participate in team meetings, professional development, and continuous improvement initiatives.

Skills

Interpersonal communication

Written communication

Verbal communication

Education

Associate degree

Bachelor’s degree

Job description

Joyce University in Draper, UT seeks a dedicated Student Success Advisor to guide healthcare students through their academic journey with proactive coaching, relationship-building, and targeted interventions.

You'll work in a hybrid setting, collaborating with faculty and student services to promote persistence, retention, and graduation. The role emphasizes empathy, accountability, and a growth mindset to support student success and career readiness.