Student Success Center Admin & Onboarding Specialist

State of South Carolina; South Carolina; Presencial; USD 35.000 - 45.000; Jornada completa

Descripción de la vacante

State of South Carolina is seeking an Administrative Assistant to support the Student Success Center. The role focuses on welcoming students, guiding them through onboarding, Navigate usage, and connecting them with coaches, advisors, and campus resources.

You will help maintain records, support daily operations, and contribute to student success initiatives while delivering excellent customer service.

Formación

• High school diploma required; related experience acceptable with substitution for degree.
• Bachelor's degree preferred with 1 year related experience; or an associate degree with 3 years; or high school diploma with 5 years.

Responsabilidades

• Serve as the first point of contact for students, providing information and referrals.
• Assist onboarding and referrals to Success Coaches and faculty advisors.
• Coordinate Navigate and Orientation sessions in person, group, and virtual settings.
• Assist students with Navigate and college systems, including access and password resets.
• Maintain student records and perform data entry per procedures.
• Provide administrative support, including reports, correspondence, and forms.
• Communicate with students, faculty, staff, and community to deliver customer service.
• Assist with training temporary employees and student workers.
• Support special projects and other duties to advance student success goals.

Conocimientos

Microsoft Office proficiency

Higher education environment

Student information systems

Office management knowledge

Customer service

Strong communication

Multitasking

Training staff

Flexible hours

Educación

High school diploma

Bachelor's degree preferred

Associate degree with related experience

Herramientas

Ellucian

Descripción del empleo

State of South Carolina is seeking an Administrative Assistant to support the Student Success Center. The role focuses on welcoming students, guiding them through onboarding, Navigate usage, and connecting them with coaches, advisors, and campus resources.

You will help maintain records, support daily operations, and contribute to student success initiatives while delivering excellent customer service.