Student Success & Accountability Lead

State-of-South-Carolina; South Carolina; On-site; USD 42,000 - 65,000; Full time

Job summary

State-of-South-Carolina seeks a Coordinator of Student Accountability within the Student Experience and Quality Assurance Division. You will manage student caseloads, connect learners with campus resources, and develop individualized plans to address academic challenges.

You'll lead mandatory study halls, monitor progress, and run campus-wide programs on study skills, time management, and effective communication, collaborating with colleagues across campus to sustain caseload communication.

Qualifications

• Bachelor's degree and relevant professional experience in higher education administration, counseling, criminal justice, behavioral sciences, compliance, or a related field.
• Must have excellent skills in providing strong customer service and demonstrate sound judgement and ethical demeanor.
• A valid driver's license and safe driving history are required.
• Master’s Degree.

Responsibilities

• Manage caseloads of students facing academic challenges.
• Identify campus resources and academic barriers, and develop individualized plans.
• Oversee mandatory study halls and provide follow-up on progress.
• Deliver campus-wide programs on study skills, time-management, and communication.
• Collaborate with campus constituencies to ensure ongoing caseload communication.

Skills

Customer service

Conflict resolution

Case management

Data tracking

Time-management

Communication

Education

Bachelor's degree

Master’s degree

Job description

State-of-South-Carolina seeks a Coordinator of Student Accountability within the Student Experience and Quality Assurance Division. You will manage student caseloads, connect learners with campus resources, and develop individualized plans to address academic challenges.

You'll lead mandatory study halls, monitor progress, and run campus-wide programs on study skills, time management, and effective communication, collaborating with colleagues across campus to sustain caseload communication.