Student Success Advisor & Retention Lead

University of the Cumberlands; Williamsburg (KY); On-site; USD 42,000 - 62,000; Full time

Job summary

University of the Cumberlands is seeking a Student Success Coordinator to support undergraduates by advising students, coordinating retention initiatives, and partnering with faculty. The role focuses on improving persistence and graduation rates through early intervention and coordinated student services.

The coordinator will manage programs like First Year Foundation and summer orientations, maintain advising records, and communicate regularly with faculty to align services with academic

Qualifications

• Master’s degree (or at least 18 hours of graduate work) and at least 2 years of experience in student advising, recruitment, retention, or related student services areas.
• Good oral and written communication skills and understanding of college programs and procedures regarding advisement, registration, and financial aid is desirable.

Responsibilities

• Collaborate with the Student Success Coordinators to facilitate student success programs.
• Serve as advisor to students and assist with course registration, academic progress, and overall student success.
• Establish plans of action to address negative attrition/retention patterns with the assigned targeted student population.
• Prepare and present retention updates and reports for assigned student population.
• Identify and develop student success indicators for monitoring, evaluating, and reporting on student academic progress, persistence, attrition/retention and graduation rates.
• Maintain advising data and contact students in jeopardy of withdrawing or failing school.
• Provide individual and group Student Success Skills sessions/workshops as needed.
• Communicate with students on a regular basis to facilitate retention activities.

Skills

Student advising

Retention initiatives

Communication skills

Collaboration

Education

Master’s degree or 18 graduate hours

Job description

University of the Cumberlands is seeking a Student Success Coordinator to support undergraduates by advising students, coordinating retention initiatives, and partnering with faculty. The role focuses on improving persistence and graduation rates through early intervention and coordinated student services.

The coordinator will manage programs like First Year Foundation and summer orientations, maintain advising records, and communicate regularly with faculty to align services with academic