Student Success Coordinator - GRAD

University of the Cumberlands; Williamsburg (KY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Benefits

Job summary

University of the Cumberlands is seeking a Student Success Coordinator to support student retention and degree completion. You will guide students from admissions to graduation, provide academic advising, and collaborate with faculty and staff to implement retention strategies.

The role emphasizes direct student contact, timely interventions, and data-driven improvement of enrollment experiences on the main campus in Kentucky.

Qualifications

• Bachelor’s degree preferred.

Responsibilities

• Improve enrollment retention through targeted advising and interventions.

Skills

Student advising

Data analysis

Communication

Collaboration

Education

Bachelor’s degree preferred

Tools

Workday

Job description

Get Set for Cumberlands! Join our team of student-focused individuals working together in order to encourage intellectual and spiritual growth, leadership and service. CURRENT STUDENT or EMPLOYEE? Please log into Workday and use the Career Tile to find and apply to jobs from our internal career sites. The Student Success Coordinator (SSC) will assist students to improve student retention, persistence, completion rates, and guide them from admissions to degree completion. The SSC will ensure students receive academic advising and any necessary intervention measures; the SSC will have a targeted focus on student success and retention. The SSC will collaborate with the other UC teams to design and implement retention initiatives and communicate with faculty and staff regarding student concerns.

Job Requirements

• Bachelor’s degree preferred

Key Duties and Responsibilities

• The Student Success Coordinator will Offer insight to ways to improve the effectiveness and efficiency of all processes related to the enrollment experience
• Guide applicants/prospects through the enrollment process, when necessary
• Register new students and assist returning students with registration
• Collaborate with others on student and class schedules
• Work with Financial Aid and Office of Student Accounts to guide student financial aid and billing processes
• Run reports of students not registered and seek to retain them through communication efforts
• Maintain data and contact students in jeopardy of withdrawing or failing school.
• Ensure communication with students on a regular basis in person, by text, telephone, and e-mail to facilitate retention activities.
• Provide students with program instruction and guidance from enrollment to graduation.
• Daily collaborate with other departments on campus
• Engage and educate students throughout their academic program.
• Perform other duties and responsibilities as assigned.

Compensation

Commensurate with Experience and Expertise

Benefits

• Benefits: Yes

Job Type

At Will

Job Location

Main campus - University of the Cumberlands

Cumberlands is different by design. Our employees exemplify our motto in the pursuit of a “life-more-abundant.” Located in the heart of Appalachia, University of the Cumberlands (UC) is an institution of regional distinction that offers undergraduate degrees in more than 40 major fields of study, along with several pre-professional, graduate and doctoral programs. With a total enrollment of more than 20,000 students, UC is one of the largest and fastest growing private universities in Kentucky and is devoted to preparing students for the future through hands-on, experiential learning and research. The University of the Cumberlands does not illegally discriminate on the basis of race, color, national or ethnic origin, sex, disability, age, religion, genetic information, veteran status, because a person is a smoker or nonsmoker, or any other basis on which the University is prohibited from discrimination under local, state, or federal law, in its employment or in the provision of its services, including but not limited to its programs and activities, admissions, educational policies, scholarship and loan programs, and athletic and other University -administered programs. In order to fulfill its purpose, the University may legally discriminate on the basis of religion in employment, and the University has sought and been granted exemption from certain regulations promulgated under Title IX of the Education Amendments of 1972 which conflict with the University's religious tenets.