Student Success Advisor

Lincoln Land Community College

Springfield (IL)

On-site

USD 53,000 - 62,000

Full time

10 days ago

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Benefits offered by this job

Tuition waiver

Fitness center access

23 paid holidays

Vacation and personal days

Excellent benefits

Job summary

Lincoln Land Community College seeks a Student Success Advisor to build supportive student relationships and guide academic planning. You will act as the primary retention and outreach contact, providing coaching and connections to campus resources.

You will help students navigate curriculum, schedule classes, and address issues impacting success, with evening hours as needed and a strong commitment to diversity and inclusion.

Qualifications

Bachelor’s degree OR extensive, relevant work experience OR an appropriate combination of education and experience.
One year of work experience in education.
Demonstrated ability to work with a diverse population.
Ability to collaborate with appropriate stakeholders and solve problems.
Detail orientation, strong analytical skills, excellent verbal and written communication skills, multi-tasking capabilities, and good time management skills.
Knowledge of basic computer programs and Microsoft Office.
Ability to work until 6pm at least one night a week; evenings and weekends are common during peak times.

Responsibilities

Create supportive relationships with students and develop those relationships throughout the students’ affiliation with the college.
Assist students in establishing an academic plan and setting educational goals for success.
Serve as primary student retention and outreach point of contact.
Provide time-based interventions and coaching to students.
Support students in addressing problems and connect them with appropriate support services.
Teach students how to navigate campus and community resources, both on-campus and online.
Engage and support students outside of appointment times via email, phone or other college-approved mediums.
Educate students about the college curriculum and the relationship between degrees and careers.
Empower students to develop their own class schedules and manage course additions and withdrawals.
Mentor students on academic probation or suspension and provide guidance in developing a success plan.
Guide students’ understanding of external course transferability and articulation to other schools.
Maintain contact and consultation with deans and faculty regarding any issues related to curriculum.
Serve on any relevant committees or special projects as approved by the Director – Student Success.
Perform other duties as assigned.
Assist in the college planning and assessment program by developing annual objectives that impact long-range strategic goals.

Skills

Diversity experience

Collaborative skills

Verbal and written communication

Time management

Problem solving

Microsoft Office

Education

Bachelor’s degree or equivalent

Master’s degree preferred

Tools

Microsoft Office

Job description

Job Description Summary

Make a Difference Every Day – Become a Student Success Advisor at Lincoln Land Community College!

Are you passionate about helping others succeed? LLCC is looking for a Student Success Advisor to support students as they navigate their college journey. In this role, you will:

Build strong, supportive relationships with students
Guide them toward achieving their academic goals

As a staff member at LLCC, you can look forward to 23 paid holidays a year, including 2 weeks at the end of the calendar year and one week in March for mid-semester break; 12 Fridays off in the summer; and 5 personal days, 12 sick days, and starting with 15 vacation days per year. LLCC staff, their spouse and qualified dependent children are eligible to use the tuition waiver on credited courses. Staff can also enjoy free access to our on-campus fitness center. LLCC is a positive, team-oriented environment supportive of staff development. You can view all benefits on our website. Come join our team and experience success at LLCC!

Starting salary is likely to be between $53,027 and $62,004 per year with an excellent benefits package. The person hired into this position will be placed within this range based on education, training, experience, and skills as it compares to existing LLCC staff in similarly situated positions.

LLCC strives to create an inclusive workplace and environment for our students, faculty, and staff. We are seeking applicants from all backgrounds and experiences to ensure we create a diverse workforce and learning environment.

Regular work schedule will be 8:00-5:00 Monday – Friday. Must have the ability to work until 6pm at least one night a week; evening and weekend hours are common during peak times of the year.

Remote Work Availability

Required Qualifications

Bachelor’s degree OR extensive, relevant work experience OR an appropriate combination of education and experience.
One year of work experience in education.
Demonstrated ability to work with a diverse population.
Ability to collaborate with appropriate stakeholders and solve problems.
Detail orientation, strong analytical skills, excellent verbal and written communication skills, multi-tasking capabilities, and good time management skills.
Knowledge of basic computer programs and Microsoft Office.
Ability to work until 6pm at least one night a week; evening and weekend hours are common during peak times of the year.

Employment is contingent upon the successful completion of a criminal background check.

Preferred Qualifications

Master’s degree in Higher Education, College Student Personnel or related field.
Experience in a community college setting.

Open Date

Open Date 09/21/2026

Last Day to Apply

Open Until Filled Yes

Job Duties

Create supportive relationships with students and develop those relationships throughout the students’ affiliation with the college.
Assist students in establishing an academic plan and setting educational goals for success.
Serve as primary student retention and outreach point of contact.
Provide time-based interventions and coaching to students.
Support students in addressing problems and connect them with appropriate support services.
Teach students how to navigate campus and community resources, both on-campus and online.
Engage and support students outside of appointment times via email, phone or other college-approved mediums.
Educate students about the college curriculum and the relationship between degrees and careers.
Empower students to develop their own class schedules and manage course additions and withdrawals.
Mentor students on academic probation or suspension and provide guidance in developing a success plan.
Guide students’ understanding of external course transferability and articulation to other schools.
Maintain contact and consultation with deans and faculty regarding any issues related to curriculum.
Serve on any relevant committees or special projects as approved by the Director – Student Success.
Perform other duties as assigned.
Assist in the college planning and assessment program by developing annual objectives that impact long-range strategic goals.

Reference Requests

A document provided by a reference in support of a job application.

Reference Request Details

Require Applicants to submit references for this position?

Require Applicants to submit references for this position? Yes

Last day a reference provider can submit a recommendation

Minimum number of references

Minimum number of references 3

Please provide the names of three people with whom you have worked or trained who have knowledge of your work-related abilities. Relatives are not acceptable references. Please include at least one current or previous supervisor.

Requisition Specific Questions

* Have you previously worked at LLCC? If so, please provide title and dates of employment.
(Open Ended Question)
* Are you legally eligible for employment in the United States and can you provide proof upon hire?
- Yes
- No
* LLCC is unable to sponsor or take over sponsorship of an employment Visa at this time. Will you now or in the future require sponsorship for employment Visa status (e.g. H1B Visa status)? LLCC is not an E-Verify employer.
- Yes
- No
* Do you have at least one year of experience in education?
- Yes
- No
* Do you have experience working in a community college setting? Please explain.
(Open Ended Question)
* Are you able to work until 6PM at least one night per week and additional evenings and weekends during peak times?
- Yes
- No
* Please indicate your preferred method of communication with LLCC
- Email
- Text Message
- Phone
- No preference