Program Assistant 2

Linn-Benton Community College; Albany (OR); Sur place; USD 23 000 - 33 000; Temps partiel

Résumé du poste

Linn-Benton Community College seeks a Part-Time Program Assistant 2 at the Albany Campus to support Admissions and Recruitment. This role conducts campus tours, assists with recruitment events, and follows up with prospective students. Training provided for student workers and ambassadors.

The position emphasizes strong customer service, bilingual English/Spanish communication, and the ability to engage with a diverse student population while using the CRM system for visitor data and scheduling.

Qualifications

• Requires AA/AS degree or equivalent combination of education and experience.
• One year of related clerical, customer service, or adult education experience preferred.
• Ability to work with diverse student populations and communicate effectively in English and Spanish preferred.

Responsabilités

• Assist with recruitment events and campus tours.
• Input visitor information into the recruitment CRM system.
• Coordinate and update campus tour schedules.
• Provide outreach and follow-up with prospective students after tours.
• Train student workers and ambassadors as tour guides.

Connaissances

Customer service

Public speaking

Bilingual English/Spanish

Clerical practices

Formation

AA/AS degree

Outils

CRM system

Word processing

Spreadsheet

Database

Internet applications

Description du poste

Posting

Position Information

Position Title:

Program Assistant 2

Department

Admissions and Recruitment

Appointment Type

Part-Time Hourly

FLSA

Non-Exempt

Position FTE

N/A

Location

Albany Campus, Albany, OR

Salary Grade

16

Salary Rate

$20.56 per hour

Job Summary:

Works with Student Recruitment Specialists to provide campus visitsto prospective students. Conducts tours. Provides outreach andfollows-up with prospective students.

Essential Duties:

1. Works collaboratively with the department and assists withrecruitment events.
2. Works with schools and community groups to plan large campustours.
3. Conducts campus tours for prospective students and largegroups.
4. Ensures visitors input their information into the recruitmentCRM system.
5. Responsible for outreach and follow-up with prospective studentsafter a campus tour takes place.
6. Corresponds in person and through email with prospectivestudents, as needed.
7. Updates campus tour schedule and availability via CRM system, asneeded.
8. Assists with training student workers and student ambassadors as tour guides.

Physical Requirements and Working Conditions:

Requires the ability to operate computer and other officeequipment. Requires ability to accurately process words and numbersin person, via Internet, and via the telephone, with or withoutaccommodations. Ability to communicate in person and in front ofgroups including both English and Spanish speakers is preferred.Requires the ability to move throughout campus, conducting tours,including climbing stairs with or without accommodation.

Work is performed in an office setting with minimal exposure tohealth or safety hazards. Conducting tours requires the employee tomove throughout campus, with some exposure to weather extremes.Considerable time is spent working on a computer.

Education and Experience

Position requires an AA/AS degree, plus one year of relatedclerical, customer service, or adult education experience, OR andequivalent combination of education and experience.

Knowledge, Skills, and Abilities

• Requires desire and commitment to work with students.
• Requires knowledge of general clerical practices andprinciples.
• Must be skilled in using personal computers, word processing,spreadsheet, database, and Internet applications.
• Must have well developed oral and written communication skillsand college level math skills.
• Requires public speaking skills.
• Requires the ability to independently carry out the duties ofthe position efficiently and effectively.
• Must be able to use word processing, spreadsheet, and Internetapplications.
• Ability to communicate effectively both in English and Spanishone-on-one, over the phone, and in group settings preferred.
• Must have strong customer service skills.
• Must be able to work respectfully and inclusively withindividuals of all cultures, backgrounds, perspectives,differences, and abilities.
• Prefer knowledge of procedures and processes in Admissions,Registration, and Student Affairs is preferred.
• General knowledge of LBCC instructional programs ispreferred.

Employment Requirement

Criminal Background Check - C4

Resources and Tips for Applicants:

• View information about Accessibility in Recruitment anddisability accommodations at Linn-Benton Community College at this link.

Special Notes to Applicants:

Compensation Information:

All Part-time Classified employees begin at Step 1 of the salaryschedule, corresponding to the position’s grade. Placement at ahigher step on the salary schedule is not negotiable. Stepincreases are subject to eligibility, and only take place at theend of the Fiscal Year in July if approved and submitted by theemployee’s supervisor of record. Hours worked in more than oneposition or department cannot be combined for step advancement.Part-time Classified employees are paid once monthly, on the lastday of the month.

• View the 26/27 Part-Time Classified Salary Schedule at this link.
• Athletic Trainers, Farm Aides, Sign Language Interpreters,Transcribers, and Translators can find individual hourly rateinformation at the bottom of the Salary Schedule.
• LBCC offers a pay incentive to eligible employees whodemonstrate proficiency in conversational Spanish when evaluatedand formally certified by a college-approved professional oragency. Eligibility to apply for and receive bilingual payincentives for Spanish and languages other than English are subjectto the provisions of Administrative Rule 6025-06. For more detailedinformation, please review the LBCC Bilingual Pay Incentive Administrative Policy.

Additionally, please note:

• As a condition of employment, all new employees are required to be compensated via direct deposit.
• Offers of employment are contingent on the applicant havingOregon residency at the time work commences.
• Terms and conditions of employment are subject to the termsoutlined in the LBCCAdministrative Rules and Board Policies.
• Employment is subject to completion of a post-offer criminalbackground check.
• Linn-Benton Community College does not offer visa sponsorship.Within three days of hire, you will be required to complete the USDepartment of Homeland Security’s Form I-9 confirming authorizationto work in the United States of America.

Linn-Benton Community College is a Fair Chance employercommitted to inclusive hiring practices.

We welcome applications from individuals with a broad range oflived experiences, including those who have been involved with thejustice system. If you are selected as a finalist, a conditionaljob offer will be contingent upon the successful completionofjob-related pre-employment checks. These may include a backgroundcheck, sex offender registry checks, motor vehicle history check,civil records checks, or other relevant screenings. Please notethat background check results do not automatically disqualify acandidate. If you have questions or concerns about thepre-employment check process, please reach out to Human Resourcesat [e-mail]

LBCC is an Equal Opportunity Educator and Employer.

Posting Number:

0601283-NC

Posting Date:

08/27/2026

Closing Date:

09/10/2026

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * LBCC requires all employees to maintain a primary physicalresidence within the State of Oregon. Remote work is not availableto individuals residing outside Oregon. If you are currentlylocated out-of-state, are you willing to relocate to Oregon beforeyour work assignment begins?
   • I am currently a resident of the State of Oregon
   • Yes - I am willing to relocate to the State of Oregon if I amoffered the position
   • No - I am only interested in remote work
2. * The College is unable to support employment-based visasponsorship (e.g., H-1B). Will you now or in the future requiresponsorship for a work visa?
   • Yes - I will need future work sponsorship for a work visa
   • No - I will not need future work sponsorship for a workvisa

Required Documents

1. Resume
2. Cover Letter
3. List of 3 Professional References

Optional Documents

1. Academic Transcript
2. License or Certificate
3. Academic Transcript 2
4. Veteran Status Documentation