Student Success Administrative Assistant

John Carroll University; University Heights (OH); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Tuition remission

Paid time off

Retirement plan

Job summary

John Carroll University is seeking an Administrative Assistant for Student Success to provide day-to-day administrative and logistical support to the Mastrantoni Family Student Success Commons, including CCS and Academic Success. The role reports to the AVP for Student Success and handles calendars, budgets, data entry, and communications with students, faculty, and recruiters.

You will work in-person at the University Heights campus, support major events like NSO, manage room reservations, and

Qualifications

• High school diploma required.
• Customer service experience preferred.
• Strong organizational skills and multitasking ability.
• Attention to detail and professional demeanor.
• Interest in John Carroll’s mission to serve others.

Responsibilities

• Provide front-office reception and clerical support for the Student Success departments.
• Assist with leadership calendars and event coordination.
• Support New Student Orientation and Transfer Registration Day activities.
• Manage department budgets data entry and reporting in Banner, Slate and Handshake.
• Maintain FERPA forms and assist with standard office workflows.
• Train and supervise student office assistants as needed.

Skills

Customer service

Organizational skills

Multitasking

Professional demeanor

Communication

Education

High school diploma

Associate/Bachelor’s degree preferred

Tools

Banner

Slate

Handshake

Job description

John Carroll University is seeking an Administrative Assistant for Student Success to provide day-to-day administrative and logistical support to the Mastrantoni Family Student Success Commons, including CCS and Academic Success. The role reports to the AVP for Student Success and handles calendars, budgets, data entry, and communications with students, faculty, and recruiters.

You will work in-person at the University Heights campus, support major events like NSO, manage room reservations, and