Student Success & Academic Pathways Advisor

Owens Community College; Owens Cross Roads (AL); On-site; USD 44,000 - 50,000; Full time

Job summary

Owens Community College is seeking an Academic Advisor to advise a caseload of students, including new, continuing, and returning students, guiding program selections, degree requirements, and transfer options. The role involves managing enrollment activities, mentoring a team of program advisors, and maintaining strong student relationships.

Ideal candidates hold a Bachelor's degree with 1–3 years in higher education and demonstrate excellent customer service and problem-solving abilities.

Qualifications

• Bachelor's degree required.
• 1–3 years of higher education experience preferred.
• Academic advising experience preferred.
• Strong customer service and communication skills.
• Knowledge of college programs and transfer options.
• Ability to manage multiple projects and work with diverse teams.

Responsibilities

• Maintains advising office hours and assists students with planning and registration.
• Manages enrollment activities and follows up with students on assessment and registration.
• Provides leadership and supervision for a team of program advisors, including hiring and pay recommendations.
• Builds relationships with students on caseload and ensures timely responses to inquiries.
• Stays current on major/program information and college policies affecting advising and students.
• Participates in program, committee, and curriculum meetings as directed.

Skills

Interpersonal skills

Customer service

Problem solving

Time management

Stress management

Education

Bachelor's degree

Tools

Banner

Degree Works

Onbase

Ozone

Transferology

Owens Internet & Intranet

Job description

Owens Community College is seeking an Academic Advisor to advise a caseload of students, including new, continuing, and returning students, guiding program selections, degree requirements, and transfer options. The role involves managing enrollment activities, mentoring a team of program advisors, and maintaining strong student relationships.

Ideal candidates hold a Bachelor's degree with 1–3 years in higher education and demonstrate excellent customer service and problem-solving abilities.