Student Success & Academic Advising Specialist

FLCC Student Corporation; Town of Canandaigua (NY); On-site; USD 54,000 - 56,000; Full time

Benefits offered by this job

NYS Retirement

SUNY Retirement Program

SUNY 2% match

Health and Dental Insurance

FSA

23 days annual leave? check exact

Sick days 12

Holidays 13.5

Tuition waiver

Tuition assistance

Job summary

Finger Lakes Community College is seeking a Professional Academic Advisor to serve a designated caseload of students across programs, starting at initial registration and guiding them through academic options and support services.

The role emphasizes advising, preparation of degree plans, and ongoing communication with students, using Starfish and other college systems, with hours that include daytime, evenings, and weekends at the Canandaigua campus and related centers.

Qualifications

• Bachelor of Art or Science degree required in Education, Social Work, Human Services or related field.
• Master’s degree preferred.
• Minimum of two years’ professional experience in academic advising or student support, preferably in a community college setting.
• Excellent oral and written communications skills and human relations skills.
• Excellent organizational skills to maintain accurate records.
• Familiarity with computerized student information systems; Ellucian preferred.
• Will work primarily at the Canandaigua campus with possible travel to campus centers and a 37.5 hour work week.

Responsibilities

• Provide academic advisement to students about requirements and course selection.
• Coordinate academic advisement during registration periods.
• Maintain accurate records for each advisee and evaluate progress each semester to determine status and recovery plans.
• Work with the college’s early alert system for assigned caseload.
• Monitor student registration activities and suggest alternatives.
• Maintain regular contact with advisees.
• Collaborate with faculty advisors to support students.
• Perform and interpret degree audits and know graduation requirements.
• Understand FERPA rules for release of student information.
• Assist students with career and transfer planning and make referrals to support services.
• Disseminate information on institutional policies and procedures.
• Engage students in curricular and co-curricular activities within Student Affairs.
• Perform other duties as assigned by the Director or AVP of Student Affairs.

Skills

Academic advising

Student support

Diversity awareness

Communication

Organizational skills

MS Office

Ellucian

Education

Bachelor's degree in Education/ Social Work/ Human Services

Master's degree preferred

Tools

Ellucian SIS

Job description

Finger Lakes Community College is seeking a Professional Academic Advisor to serve a designated caseload of students across programs, starting at initial registration and guiding them through academic options and support services.

The role emphasizes advising, preparation of degree plans, and ongoing communication with students, using Starfish and other college systems, with hours that include daytime, evenings, and weekends at the Canandaigua campus and related centers.