Academic Advisor & Student Success Lead

Owens Community College; Toledo (OH); On-site; USD 44,000 - 50,000; Full time

Job summary

Owens Community College seeks an Academic Advisor to provide counseling to a diverse student caseload, assisting with degree planning, major selection, and the registration process. You will promote student success by guiding pathways and campus resources, and participate in advising program enhancements.

The role emphasizes relationship building, timely response to student inquiries, and collaboration with chairs and teams to support program outcomes.

Qualifications

• Bachelor's degree required.
• 1–3 years of experience in higher education preferred.
• Academic advising experience preferred.
• Strong customer service and interpersonal skills.

Responsibilities

• Advises a caseload of students on programs, majors, and degree requirements.
• Maintains advising office hours and guides students through enrollment and registration processes.
• Leads and supervises a team of program advisors, including hiring and performance discussions.
• Participates in ongoing program and curriculum meetings to stay updated.

Skills

Student advising

Communication

Team leadership

Problem solving

Customer service

Education

Bachelor's degree

1-3 years higher education

Tools

Banner

Degree Works

OnBase

Ozone

Transferology

Job description

Owens Community College seeks an Academic Advisor to provide counseling to a diverse student caseload, assisting with degree planning, major selection, and the registration process. You will promote student success by guiding pathways and campus resources, and participate in advising program enhancements.

The role emphasizes relationship building, timely response to student inquiries, and collaboration with chairs and teams to support program outcomes.