Student Services Specialist: Training & LMS Support

Oneida Professional Services; Montgomery (AL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid time off

12 holidays per year

401(k) with company match

Health, dental, and vision insurance

Tuition reimbursement

Employee Assistance Program (EAP)

Wellness program

Job summary

Oneida Professional Services (OPS) is seeking a full-time M&ST / CFD Student Services Specialist at Maxwell AFB-Gunter Annex, Montgomery, AL. You will support the M&ST and CFD programs with student services, admin tasks, and classroom coordination.

Responsibilities include managing inquiries, registrations, and records; assisting with travel, reports, and program updates; and supporting instructors and students during training events.

Qualifications

• High school diploma or equivalent.
• 2 years of administrative, program support, or student services experience.
• 2 years of customer service experience.
• 2 years of experience using Microsoft Office, LMS platforms, Teams, or equivalent systems.
• Excellent interpersonal, organizational, and communication skills.
• Preferred: experience supporting education, training, or learning organizations.
• Preferred: experience with LMS Canvas.
• Preferred: familiarity with virtual training delivery tools.
• Preferred: experience with DoD or federal organizations.

Responsibilities

• Serve as the primary liaison for students and program participants.
• Manage organizational email accounts and respond to student inquiries.
• Process registrations, withdrawals, completions, and student records.
• Provide help desk support and basic technical assistance.
• Support resident and virtual course delivery.
• Assist with classroom preparation, setup, and teardown activities.
• Coordinate annual schedules, electronic catalogs, and program updates.
• Assist with travel-related inquiries and course administrative support.
• Support instructors, presenters, and students during training events.
• Prepare reports and maintain program documentation.

Skills

Customer service

Administrative support

Microsoft Office

LMS platforms

Teams

Communication skills

Interpersonal skills

Organizational skills

Education

High school diploma

Tools

Microsoft Office

LMS platforms

Teams

Canvas

Job description

Oneida Professional Services (OPS) is seeking a full-time M&ST / CFD Student Services Specialist at Maxwell AFB-Gunter Annex, Montgomery, AL. You will support the M&ST and CFD programs with student services, admin tasks, and classroom coordination.

Responsibilities include managing inquiries, registrations, and records; assisting with travel, reports, and program updates; and supporting instructors and students during training events.