Student Services Specialist — Training & LMS Coordination

OESC (Oneida ESC Group); Montgomery (AL); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

15 PTO days

11 paid holidays

401(k) match

Medical, dental & vision

Referral program

Tuition reimbursement

EAP

Wellness program

Voluntary benefits

Job summary

Oneida Professional Services (OPS) seeks a highly motivated, full-time M&ST / CFD Student Services Specialist at Maxwell AFB‑Gunter Annex in Montgomery, Alabama. You will support training programs through student services, admin tasks, and classroom coordination.

Responsibilities include liaison work with students, managing inquiries, processing registrations, and supporting both resident and virtual courses while assisting instructors and maintaining documentation.

Qualifications

• High school diploma or equivalent.
• At least 2 years in admin, program support, or student services.
• At least 2 years of customer service experience.
• Experience with Microsoft Office, LMS, and collaboration tools.

Responsibilities

• Serve as primary liaison for students and participants.
• Manage program emails and respond to inquiries.
• Process registrations, withdrawals, and records.
• Provide help desk support and basic tech assistance.
• Support in-person and virtual course delivery.
• Coordinate classroom setup and teardown.
• Prepare reports and maintain documentation.

Skills

Administrative support

Program support

Student services

Customer service

Microsoft Office

LMS platforms

Teams

Interpersonal skills

Organizational skills

Communication skills

Education

High school diploma

2 years experience

Tools

Canvas LMS

Virtual training tools

Job description

Oneida Professional Services (OPS) seeks a highly motivated, full-time M&ST / CFD Student Services Specialist at Maxwell AFB‑Gunter Annex in Montgomery, Alabama. You will support training programs through student services, admin tasks, and classroom coordination.

Responsibilities include liaison work with students, managing inquiries, processing registrations, and supporting both resident and virtual courses while assisting instructors and maintaining documentation.