Student Services Specialist

LeadStack; Stanford (CA); On-site; Full time

Job summary

A leading staffing services provider is seeking a Student Services Specialist I for the Department of Biomedical Data Science in Stanford. This role involves administrative support including student advising, managing records, and collaborating with faculty. Ideal candidates will have excellent communication skills, a Bachelor's degree, and relevant experience.

Qualifications

• Bachelor's degree with one year of relevant experience.
• Experience with event planning and Stanford financial systems preferred.

Responsibilities

• Oversee student records and provide recommendations based on data analysis.
• Advise students on academic progress and program policies.
• Participate in recruitment processes and analyze data for program improvement.

Skills

Written Communication

Verbal Communication

Problem Solving

Customer Service

Education

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

Lead Stack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.

Job Title: Student Services Specialist I
Duration: 03 months with a possibility of an extension
Location: 100% Onsite - Stanford, CA 94305
Pay Range: $30 - $39/hour on W2

Description:
The Department of Biomedical Data Science is seeking a temporary Student Services Officer 1 to provide administrative and operational support for our program.

DUTIES INCLUDE:

• Oversee, review and administer student records by analyzing data, counseling students and providing recommendations that require interpretation and influence decisions. Make exceptions on issues of eligibility, course enrollment and program requirements.
• Develop recommendations and collaborate with staff, faculty and other offices to resolve programmatic issues within the school and across functional units, (such as strategizing to ensure optimal enrollment).
• Provide advice to students on a range of issues, including, but not limited to, academic progress, academic program policies, career plans, accessibility, community standards, etc., to guide them in making appropriate choices and decisions.
• Participation in the annual PhD and Academic MS recruitment processes including support with faculty and analysis.
• Apprise students of research, fellowship and scholarship opportunities. Participate in related student recruitment and selection.
• Provide first-line response to identify students in crisis and refer to appropriate resources, as needed.
• Collect and analyze data from multiple sources including student feedback, surveys, trend reports, and data analytics. Prepare and summarize reports and make recommendations to enhance offerings, such as programs and courses and to influence current processes and policies.
• Develop, analyze, influence and review policies, processes and programs by incorporating feedback and trend data learned from first-line interactions with students. Advise manager and team on policy updates and provide recommendations for implementation of changes.
• Identify trends, perform needs analysis, and participate in the implementation and testing of new technology.
• May develop marketing materials and strategies for program activities and outreach functions. Assist in planning and developing webinars, education fairs and other external functions.
• May provide oversight with the administration of financial processes such as financial reimbursements, data entry, reviewing terms and conditions regarding contracts, understanding vendor requirements, and following up and resolving issues.
• May train and supervise other staff, volunteers, students and temporary workers.
• Other duties may also be assigned

DESIRED QUALIFICATIONS:

• Extensive experience with event planning.
• Prior experiencewith Stanford financial systems
• Ability to successfully complete tasks and projects, with minimal direction

Requirements:
EDUCATION & EXPERIENCE (REQUIRED):

• Bachelor's degree and one year of relevant experience, or combination of education and relevant experience.

KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):

• Strong written and verbal communication skills.
• Basic computer skills, including experience with Microsoft Office Suite.
• Basic analysis and problem solving skills.
• Customer service skills.
• Relevant computer systems/technology experience.
• Understanding of financial transactions.
• Ability to learn compliance with legal, financial, and university policies and external regulations.

PHYSICAL REQUIREMENTS*:

• Frequently sit, perform desk-based computer tasks.
• Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds.

To know more about current opportunities at Leadstack, please visit us at https://leadstackinc.com/careers/

Should you have any questions, feel free to call me (415-985-0815) on or send an email on [e-mail]