Office Services Specialist

Epiq; San Francisco (CA); On-site; Full time

Job summary

A leading company is seeking an Office Services Specialist committed to providing exceptional administrative support. This role involves managing mail and copy services, coordinating hospitality, and maintaining clean client spaces. The ideal candidate is detail-oriented and has a strong customer service background, ready to thrive in a dynamic environment.

Qualifications

• Minimum of 1 year work experience in a customer services field required.
• Prior Office Services - Reprographics, Mail, and/or Hospitality experience preferred.
• Ability to lift or move 40 lbs. or greater.

Responsibilities

• Manage mail services including sorting and distributing mail.
• Coordinate cleanliness and supply management in client areas.
• Perform facilities services including small office moves.

Skills

Attention to detail

Multitasking

Professionalism

Education

High School Diploma or GED

Job description

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Job Description:

A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptionist services.

Shift: M-F 7:30am-4:30pm with occasional overtime

Essential Job Responsibilities

• Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule
• Copy Services includes accurately producing copy, print and scan projects per written instructions
• Hospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies - restock conference rooms with beverages & supplies. Maintain inventory control and order supplies as needed. Retrieve used dishes, mugs and utensils and deliver to pantry/dishwashers.
• Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance
• Hoteling/Visiting Offices - clean, set-up and prepare offices for daily use. Clean and reset offices after use.
• Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.
  
  

Qualifications & Requirements

• High School Diploma or GED
• Minimum of 1 year work experience in a customer services field
• Prior Office Services - Reprographics, Mail, and/or Hospitality experience preferred.
• Ability to multitask with attention to detail
• Ability to resolve issues with professionalism and tact
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time
• Occasional overtime and shift flexibility required.
  
  

The Compensation range for this role is 19.10 to 23.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

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It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Law Practice

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