Student Services Specialist

NCCU Public Administration; Durham (NC); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Accrued Vacation and Sick Leave

11-12 Paid Holidays

NC State – Health Benefits

TSERS — Retirement System

Employee Assistance Program (EAP)

Job summary

North Carolina Central University (NCCU) in Durham, NC, invites applications for the Student Services Specialist role. This permanent, full-time position offers a competitive benefits package and a schedule of 8-5, Monday–Friday.

NCCU emphasizes a legacy of excellence and community engagement, providing opportunities for growth and service within the university’s Clinical Legal Education Program and related units.

Qualifications

• Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
• Master’s degree ... (text continues).

Responsibilities

• Required Competency Coordination - Operations Duties ... (text continues).
• Required Competency Managing Work Processes Duties ... (text continues).
• Required Competency Client/Customer Service Duties ... (text continues).
• Required Competency Program Management Duties ... (text continues).

Education

Bachelor’s degree

Master’s degree

Job description

Please see Special Instructions for more details.
Pre-Employment Requirements:

• You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application.
• Applicants seeking Veteran’s Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting.
• Final candidates are subject to criminal background checks, and education/license verification prior to employment.
• North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Employee Benefits available to NCCU permanent employees include the following and more:

• Accrued Vacation and Sick Leave
• Community Service Leave
• NC State – Health Benefits
• NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
• 11-12 Paid Holidays
• Teachers and State Employees Retirement System (TSERS)
• Optional Supplemental Plans – 401k, 403b, 457b and 457
• Employee Assistance Program (EAP)
• Campus Recreation Center Discount
• University Bookstore Discount and more.

Posting Details
Position Information

Position/Classification Title
Student Services Specialist
Working Title
Student Services Specialist
Competency Level
Journey
Position Number
100435
Salary Grade
Equivalent
FLSA
Non-Exempt
Appointment Type
Permanent - Full Time
FTE 1 = 40 hours/week, 12 months
If time limited, duration date
Department
Hiring Range $33,540 - $44,000
EEO-1 Category
Administrative Support Workers SOC Code 43-4199 - Information and Record Clerks, All Other
Position Overview
Be an Eagle - Where Purpose Takes Flight!
Are you ready to make an impact? At North Carolina Central University (NCCU), we are more than an institution—we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as ‘The City of Medicine,’ NCCU has been a cornerstone of education since 1910, fostering innovation and progress.
Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement.
An opportunity awaits you at NCCU, where your purpose can take flight.
Visit NCCU.edu.
Employee Benefits
Employee Benefits available to NCCU permanent employees include the following and more:

• Accrued Vacation and Sick Leave
• Community Service Leave
• NC State – Health Benefits
• NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
• 11-12 Paid Holidays
• Teachers and State Employees Retirement System (TSERS)
• Optional Supplemental Plans – 401k, 403b, 457b and 457
• Employee Assistance Program (EAP)
• Campus Recreation Center Discount
• University Bookstore Discount and more.

Primary Function of Organizational Unit
The Clinical Legal Education Program; hereinafter, Clinical Program of North Carolina Central University School of Law is committed to producing excellent attorneys ... (text continues as original). Primary Purpose of Position
The primary purpose of the position is student and client centered ... (text continues). Required Knowledge, Skills, And Abilities
The successful candidate must possess ... (text continues). Minimum Education/Experience
Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Master’s degree ... (text continues). Licenses or Certification required by Statute or Regulation
N/A
Pre-Employment Requirements

• You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application.
• Applicants seeking Veteran’s Preference ...
• Final candidates are subject to criminal background checks ...
• North Carolina Central University participates in E-Verify ...

Equal Opportunity Employer
North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration ... (text continues). Work Hours 8-5 M-F ... ... (text continues). Key Responsibilities and Related Competencies
Required Competency Coordination - Operations Duties ... (text continues). Required Competency Managing Work Processes Duties ... (text continues). Required Competency Client/Customer Service Duties ... (text continues). Required Competency Program Management Duties ... (text continues). Posting Detail Information
Posting Number SPA01492P Open Date 08/28/2026 Close Date 09/09/2026 Special Instructions to Applicants

... (list) ...

Employee Benefits available to NCCU permanent employees include the following and more:

... (benefits repeated) ...

Applicant Documents
Required Documents

• Resume/CV
• Unofficial Transcripts (official required from selected candidate)
• List of References

Optional Documents

• Other Document
• DD-214 (Veterans Only)
• NGB23A or NGB22/DD256 (National Guard Only)

Supplemental Questions
Required fields are indicated with an asterisk (*).