Student Services / SNAP & TANF Administrative Assistant

Tri County Tech Center; Bartlesville (OK); Presencial; USD 33.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Disability insurance

403B matching

Paid time off

Tuition reimbursement

Onsite fitness center

Child tuition discount

Descripción de la vacante

Tri County Tech Center is seeking a Student Services / SNAP & TANF Administrative Assistant to deliver exceptional customer service and administrative support for students, parents, schools, and external customers. The role involves managing eligibility, enrollment questions, and coordinating access to services while maintaining confidentiality and compliance with program requirements.

Responsibilities include assisting with testing, tuition payments, financial aid, and job placement resources,

Formación

• High school diploma required; Tech Center Diploma or Associate's degree preferred.
• Proficiency with computer software applications, including Google Workspace.
• At least two years of related work experience; prior school-based admin support is a plus.
• Excellent customer service; strong follow-up and interpersonal skills.
• Ability to take initiative and handle multiple duties; open to new tasks.
• Detail-oriented, organized with strong communication skills.
• Willingness to learn and accept feedback.

Responsabilidades

• Provide frontline customer service by answering phones, assisting students in person, and helping students access Student Services.
• Assist or connect students with testing, tuition payment, counseling, financial aid, scholarships, attendance and grade information, and job placement resources.
• Support SNAP Works & TANF Coordinator with program administration, including eligibility docs, referrals, scheduling, and reporting.
• Assist with collecting and maintaining participant information, tracking progress, and documenting enrollment, attendance, completion, and outcomes.
• Support program budgeting and invoicing by organizing documents, tracking expenditures, and preparing information for review.
• Enter and verify program data, maintain accurate records, and assist with required reporting.
• Assist with processing student financial and emergency assistance requests and coordinating supportive services (transportation, childcare, employment-related assistance).
• Maintain confidentiality of student information and follow institutional policies.
• Perform other duties as assigned by supervisor.

Conocimientos

Google Workspace

Customer service

Initiative

Detail-oriented

Communication skills

Educación

High school diploma

Technology Center Diploma or Associate's degree

Herramientas

Google Workspace

Descripción del empleo

TITLE: Student Services / SNAP & TANF Administrative Assistant

Who We Are: Tri County Tech is a high-performance organization that strives to hire the best and the brightest talent. The ultimate goal is to find the perfect candidate for the position itself and for someone who will meld naturally in the TCT culture. Every educator at Tri County Tech helps us further our vision of inspiring success through life-changing learning experiences.

Tri County Tech isn't just a place where we work. It's a mindset we embody. We thrive on challenges, innovate through constraints, and do it all with the student in mind. Whether you're called to create exciting content, help students with financial assistance, or keep a budget in check, you'll need a commitment to the culture we've built and a strong desire for continuous improvement. Successful Tri County Tech educators are here to give everything they've got to serve something bigger than themselves.

Who You Are: The Student Services / SNAP & TANF Administrative Assistant at Tri County Tech provides exceptional customer service and administrative support to enhance the student experience. This position assists students, parents, partner high schools, and external customers in person and by phone with questions regarding attendance, grades, eligibility, enrollment, and available educational opportunities.

The Administrative Assistant also supports the Student Financial Advisor in administering the SNAP Works and TANF (Temporary Assistance for Needy Families) programs through student communication, scheduling, document collection, recordkeeping, data entry, and assistance with required reporting. This role helps coordinate access to supportive services and community resources, including transportation, childcare, and employment-related assistance, while maintaining confidentiality and supporting compliance with program requirements. Strong organizational, communication, and interpersonal skills are essential to collaborating with students, staff, and community partners to reduce barriers and support student enrollment, retention, completion, and transition to employment.

What You'll Possess

Qualified Candidates Will:

• You'll possess a high school diploma. Technology Center Diploma or Associate's degree preferred.
• You’ll be excellent with computer software applications, including google workspace.
• You’ll have at least two years of related work experience. Prior administrative support experience in a school environment is a plus.
• You’ll have excellent customer service. You're a fanatic about exceeding customer expectations and have excellent follow-up skills.
• You will take the initiative, seek out projects, and openly accept other duties as assigned.
• You are detail-oriented and organized and possess top-notch communication skills.
• You continually look for ways to improve your skillset and are always open to receiving feedback.

What You'll Do

Administrative Assistants support a workgroup or function in a task-oriented environment. They possess a present focus and will handle multiple tasks provided direction in the scope of their workgroup. Customer service skills are a top priority as the Administrative Assistant often serves as the front-line representative of the workgroup.

Non-Exempt

Essential Functions:

• Provide frontline customer service by answering phones, assisting customers in person, and helping students access Student Services.
• Assist or connect students with testing, tuition payment, counseling, financial aid, scholarships, emergency assistance, attendance and grade information, and job placement resources.
• Support the SNAP Works & TANF Coordinator with program administration, including eligibility documentation, referrals, appointment scheduling, and case management documentation.
• Assist with collecting and maintaining participant information, tracking progress, and documenting enrollment, attendance, completion, and employment outcomes.
• Support program budgeting and invoicing by organizing supporting documentation, tracking expenditures, and preparing information for review by the Coordinator.
• Enter and verify program data, maintain accurate participant and expenditure records, and assist with required reporting.
• Assist with processing student financial and emergency assistance requests and coordinating approved supportive services, including transportation, childcare, and employment-related assistance.
• Maintain confidentiality of student and participant information and follow applicable institutional policies and program requirements.
• Perform other job-related duties assigned by the supervisor, including projects and responsibilities that are similar, related, or a logical assignment to the position.

Benefits & Perks

You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, disability, Teacher's Retirement Pension, and 403B matching. You will also enjoy an outstanding work-life balance with an abundant amount of paid time off, including 12 paid sick days, 10 paid vacation days, and over 24 paid holidays. Tuition Reimbursement and free access to our onsite fitness center are additional perks and half-price tuition for your children in our child development center.

What You’ll Also Get

• Learning & Development: Our lifelong learning philosophy means you’ll have access to unlimited professional development with a wealth of state-of-the-art learning resources, including our TCT culture courses and over 5,000 on-demand courses through LinkedIn Learning.
• Diverse & Inclusive Culture: We pride ourselves on being a Great Place to Work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.
• Purpose-Driven Company: You’ll help us continue to make positive changes in our local communities through volunteerism, giving back, and producing life-changing learning opportunities.

Terms of Employment: Twelve months; salary to be established by the Board of Education.

Evaluation: Performance evaluated by the Student Services Director per Board policy.

Status: Non-Exempt

Salary: $36,500 annually

Tri County Tech does not discriminate on the basis of sex, race, color, national origin, disability, age, veteran status, or any other characteristic protected by law and prohibits sex discrimination in any education program or activity that it operates, as required by Title IX and its regulations, including in admissions and employment. Title IX Coordinator - Tara Stevens, Chief People Officer, [e-mail] | 918.331.3248. 504 Coordinator - Dr. Dennis Grover, Instructional Director, [e-mail]| 918.331.3227. According to the State of Oklahoma Sex Offenders Registration Act, registered sex offenders must self-disclose their status before admission. Title IX Training is provided by OSSBA Workshop Resources.