Student Services & TANF Admin Assistant

Tri County Tech Center; Bartlesville (OK); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

403B matching

Paid time off

Tuition reimbursement

Onsite fitness center

Child tuition discount

Job summary

Tri County Tech Center is seeking a Student Services / SNAP & TANF Administrative Assistant to deliver exceptional customer service and administrative support for students, parents, schools, and external customers. The role involves managing eligibility, enrollment questions, and coordinating access to services while maintaining confidentiality and compliance with program requirements.

Responsibilities include assisting with testing, tuition payments, financial aid, and job placement resources,

Qualifications

• High school diploma required; Tech Center Diploma or Associate's degree preferred.
• Proficiency with computer software applications, including Google Workspace.
• At least two years of related work experience; prior school-based admin support is a plus.
• Excellent customer service; strong follow-up and interpersonal skills.
• Ability to take initiative and handle multiple duties; open to new tasks.
• Detail-oriented, organized with strong communication skills.
• Willingness to learn and accept feedback.

Responsibilities

• Provide frontline customer service by answering phones, assisting students in person, and helping students access Student Services.
• Assist or connect students with testing, tuition payment, counseling, financial aid, scholarships, attendance and grade information, and job placement resources.
• Support SNAP Works & TANF Coordinator with program administration, including eligibility docs, referrals, scheduling, and reporting.
• Assist with collecting and maintaining participant information, tracking progress, and documenting enrollment, attendance, completion, and outcomes.
• Support program budgeting and invoicing by organizing documents, tracking expenditures, and preparing information for review.
• Enter and verify program data, maintain accurate records, and assist with required reporting.
• Assist with processing student financial and emergency assistance requests and coordinating supportive services (transportation, childcare, employment-related assistance).
• Maintain confidentiality of student information and follow institutional policies.
• Perform other duties as assigned by supervisor.

Skills

Google Workspace

Customer service

Initiative

Detail-oriented

Communication skills

Education

High school diploma

Technology Center Diploma or Associate's degree

Tools

Google Workspace

Job description

Tri County Tech Center is seeking a Student Services / SNAP & TANF Administrative Assistant to deliver exceptional customer service and administrative support for students, parents, schools, and external customers. The role involves managing eligibility, enrollment questions, and coordinating access to services while maintaining confidentiality and compliance with program requirements.

Responsibilities include assisting with testing, tuition payments, financial aid, and job placement resources,