Student Services & Registration Specialist (Onsite)

Stanford University; Palo Alto (CA); On-site; USD 48,000 - 52,000; Full time

Job summary

Stanford University is seeking a student services liaison for the Office of Academic Engagement (OAE) to serve as the primary contact for students, families, faculty, staff and visitors. You will guide students through the registration process, review documents for completeness, coordinate appointments, and support day-to-day office operations.

Responsibilities include reviewing forms, maintaining data, assisting with reporting, coordinating outreach events, and responding to routine inquiries.

Qualifications

• Associates degree and one year of relevant experience, or equivalent education/experience.
• Strong written and verbal communication skills.
• Experience with Microsoft Office Suite or equivalent.
• Customer service oriented with professional demeanor.
• Ability to learn and comply with university policies and regulations.

Responsibilities

• Review documents for completeness and track files.
• Research and resolve routine issues; refer complex issues to other staff.
• Input data and update databases and materials; prepare basic reports.
• Coordinate logistics for outreach activities and events.
• Respond to routine inquiries from students, faculty, staff, and external constituents.
• Serve as a subject matter resource to students and other departments.
• Contribute to general office administration and process improvements.
• May train and direct day-to-day activities of student and temporary workers.

Skills

Communication skills

Customer service

Microsoft Office

Office administration

Compliance awareness

Education

Associate's degree + 1 year relevant experience

Tools

Microsoft Office Suite

Job description

Stanford University is seeking a student services liaison for the Office of Academic Engagement (OAE) to serve as the primary contact for students, families, faculty, staff and visitors. You will guide students through the registration process, review documents for completeness, coordinate appointments, and support day-to-day office operations.

Responsibilities include reviewing forms, maintaining data, assisting with reporting, coordinating outreach events, and responding to routine inquiries.