Student Services & Academic Programs Coordinator

Stanford University School of Medicine; Palo Alto (CA); Hybrid; USD 48,000 - 58,000; Full time

Job summary

Stanford University’s Department of Mechanical Engineering is seeking a Student Services Specialist to support curriculum planning, scheduling, and student services. The role reports to the Director of Student and Academic Services and involves advising on admission, financial aid, housing, registrar, visa, and career counseling needs.

The position is hybrid with a minimum of three days per week on Stanford’s main campus, offering administrative support to faculty, staff, and students, and

Qualifications

• Associates degree and one year of relevant experience, or combination of education and relevant experience.
• Strong written and verbal communication skills.
• Basic computer skills, including experience with Microsoft Office Suite.
• Customer service skills.
• Basic office administration skills.
• Ability to learn compliance with legal, financial, and university policies and external regulations.

Responsibilities

• Review documents and forms for completeness and track follow-up.
• Research and resolve routine issues; refer complex issues to other staff.
• Input data and maintain databases; prepare basic reports.
• Coordinate logistics for outreach activities, meetings, and events.
• Respond to routine inquiries from students and staff.
• Contribute to general office administration and process improvements.
• May train day-to-day activities of student and temporary workers.

Skills

Communication skills

Customer service

Microsoft Office

Office administration

Compliance learning

Education

Associates degree

Tools

Microsoft Office Suite

Job description

Stanford University’s Department of Mechanical Engineering is seeking a Student Services Specialist to support curriculum planning, scheduling, and student services. The role reports to the Director of Student and Academic Services and involves advising on admission, financial aid, housing, registrar, visa, and career counseling needs.

The position is hybrid with a minimum of three days per week on Stanford’s main campus, offering administrative support to faculty, staff, and students, and