Student Services Receptionist — Front Desk & ID Badges

Excelsior University; City of Albany (NY); Híbrido; USD 37.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Paid time off

Retirement plan

Descripción de la vacante

Excelsior University is hiring a Receptionist to be the first point of contact for students, staff, vendors, and the public. The role combines front-desk service with essential administrative duties, data entry, and ID badge management.

You will greet visitors, route inquiries, manage the ID system, and support scheduling and records tasks while maintaining a high level of professionalism and accuracy. A hybrid schedule is required, with on-site work Monday through Thursday and remote on Fridays.

Formación

• HS diploma or equivalent required.
• Minimum 2 years of reception desk experience.
• Strong interpersonal and communication skills for internal and external customers.
• High accuracy and attention to detail.
• Ability to retain knowledge and relay information clearly.
• Experience with SIS, S2 and Salesforce preferred.
• Ability to train new receptionist staff members.
• Willingness to work a hybrid schedule: on site Mon-Thu and remote Fri.
• Flexibility for varying hours and multitasking.

Responsabilidades

• Serve as front-line contact for students, staff, vendors, and the public.
• Answer and route calls, greet visitors, and direct inquiries appropriately.
• Perform data entry and scheduling tasks as needed.
• Manage ID badge system and issue temporary badges.
• Coordinate with internal units for information dissemination.

Conocimientos

Interpersonal communication

Data entry

Adaptability

Organizational skills

Written communication

Educación

High School Diploma or equivalent

Herramientas

SIS

S2 ID badge system

Salesforce

Phone system

Email

Descripción del empleo

Excelsior University is hiring a Receptionist to be the first point of contact for students, staff, vendors, and the public. The role combines front-desk service with essential administrative duties, data entry, and ID badge management.

You will greet visitors, route inquiries, manage the ID system, and support scheduling and records tasks while maintaining a high level of professionalism and accuracy. A hybrid schedule is required, with on-site work Monday through Thursday and remote on Fridays.