Hybrid Front Desk Coordinator (Onsite M-Thu, Remote Fri)

Excelsior University; United States; Hybrid; USD 37,000 - 39,000; Full time

Job summary

Excelsior University seeks a Receptionist to warmly greet students, staff and the public, answering calls and handling in-person inquiries. The role supports ID badge processing, scheduling, and data entry, with a focus on accuracy and excellent service.

The position requires strong communication, adaptability, and the ability to work both on-site and remotely under a hybrid schedule. A high school diploma and at least 2 years of reception experience are preferred.

Qualifications

• Ability to communicate clearly with students, staff and the public.
• Accurate and efficient data entry into student database.
• Strong organizational skills to support busy reception operations.
• Proficient use of SIS, S2 badge system, Salesforce and phone/email tools.

Responsibilities

• Greet visitors and direct to appropriate units.
• Answer and route incoming calls, including student-related inquiries.
• Manage ID system, print badges, and assign temporary staff/vendor badges.
• Perform data entry and scheduling tasks as needed.

Skills

Interpersonal communication

Adaptability

Organizational skills

Data entry

Customer service

Education

High school diploma

Tools

SIS database

ID badge system (S2)

Salesforce

Phone system

Job description

Excelsior University seeks a Receptionist to warmly greet students, staff and the public, answering calls and handling in-person inquiries. The role supports ID badge processing, scheduling, and data entry, with a focus on accuracy and excellent service.

The position requires strong communication, adaptability, and the ability to work both on-site and remotely under a hybrid schedule. A high school diploma and at least 2 years of reception experience are preferred.