Student Services Operations Lead | Hybrid (GA)

Connections-Education-4; Duluth (MN); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Georgia Connections Academy is seeking a Student Services Operations Coordinator to lead and oversee the Counseling and Student Services Department from either a school office in Duluth, GA or a home office in Georgia. You will coordinate Dual Enrollment, student records, and graduation plans, while ensuring compliance with state and district policies.

You will work with counselors, enrollment staff, and external partners to streamline processes, build efficient systems, and drive continuous

Qualifications

• Bachelor's degree in Counseling, Education, or Educational Leadership from an accredited college or university.
• Minimum of five (5) years of hands-on experience with transcripts, graduation plans, and pathways.
• Experience coordinating multiple complex projects with competing priorities.
• Advanced proficiency with Microsoft Office (Excel) and Google Workspace.
• Experience with Georgia Dual Enrollment programs and Georgia Student Finance Commission (GSFC) funding applications.
• Experience supervising administrative staff or coordinating departmental operations.
• Experience with Infinite Campus and educational technology platforms.

Responsibilities

• Provide operational leadership and oversight for key functions within the Counseling and Student Services Department.
• Manage complex student service processes and cross-functional projects.
• Coordinate Dual Enrollment program operations and funding applications.
• Oversee student records management, transcripts, and graduation plans.
• Ensure compliance with federal, state, and district policies.
• Develop and maintain department communications and resources.
• Collaborate with school leadership and cross-functional teams to support goals.
• May supervise department staff.

Skills

Organizational skills

Analytical thinking

Problem solving

Communication skills

Attention to detail

Time management

Multitasking

Collaboration

Customer service orientation

Customer-centered approach

Education

Bachelor's degree in Counseling, Education, or Educational Leadership

Tools

Microsoft Office (Excel)

Google Workspace

Infinite Campus

Job description

Georgia Connections Academy is seeking a Student Services Operations Coordinator to lead and oversee the Counseling and Student Services Department from either a school office in Duluth, GA or a home office in Georgia. You will coordinate Dual Enrollment, student records, and graduation plans, while ensuring compliance with state and district policies.

You will work with counselors, enrollment staff, and external partners to streamline processes, build efficient systems, and drive continuous