Student Advising & Retention Support (25 hrs/wk)

Clark State College; Springfield (OH); On-site; USD 21,000 - 30,000; Part time

Job summary

Clark State College is seeking an Advising Aide to support Academic Advisors and help new, continuing, and returning students achieve their educational goals. You will assist with onboarding, registration, and navigating My Clark State Portal, Self-Service, Virtual Bookstore, Blackboard, and related resources.

This 25-hour-per-week, 50-week role is based in Springfield and not eligible for telecommuting. You will handle scheduling, follow-up on Academic Alerts, and collaborate with campus

Qualifications

• Six months to two years of similar or related experience.
• High school diploma or equivalent required.

Responsibilities

• Onboards students to Clark State while reviewing online systems such as Self-Service, virtual bookstore, student email, Blackboard, and other student resources.
• Assists students with scheduling courses using Student Planning and registration materials.
• Assists academic advisors with case management, including initial follow-up for all Academic Alerts.
• Partners with academic support services and cross-campus departments to promote student retention and timely program completion.
• Attends weekly and quarterly advisor meetings.
• Assists advisors with administrative tasks, including voicemail and email communication, as needed.
• Performs other duties as assigned by the supervisor.

Skills

Customer Service

Communication

Time Management

Team Environment

Adaptability

Education

High school diploma or equivalent

Job description

Clark State College is seeking an Advising Aide to support Academic Advisors and help new, continuing, and returning students achieve their educational goals. You will assist with onboarding, registration, and navigating My Clark State Portal, Self-Service, Virtual Bookstore, Blackboard, and related resources.

This 25-hour-per-week, 50-week role is based in Springfield and not eligible for telecommuting. You will handle scheduling, follow-up on Academic Alerts, and collaborate with campus