Student Services Front Desk Specialist (On-Site)

Macphail Center for Music; Apple Valley (MN); On-site; USD 26,863; Part time

Benefits offered by this job

Health Insurance

Health Savings Account

403b

Paid Time Off

Flexible Spending Account for Parking

Tuition Discounting

Professional Development

Job summary

A community music center in Apple Valley is looking for a Receptionist who will act as the first point of contact for visitors. This role requires excellent customer service, communication skills, and the ability to manage multiple tasks. The ideal candidate will have 3-5 years of customer service experience and is proficient in using CRM systems and multi-line phones. The position offers a wage of $19.50/hour and flexible scheduling options to accommodate programming needs.

Qualifications

• 3-5 years customer service experience.
• 2-4 years experience working with CRM or databases.
• Ability to drive to metro sites (vehicle and valid driver’s license required).

Responsibilities

• Open and close the Student Services Office.
• Greet and welcome everyone in a friendly manner.
• Maintain positive attitude and provide excellent customer service.
• Answer incoming phone calls and direct callers.

Skills

Effective communication skills

Productive time management

CRM or databases experience

Multi-line telephones

Education

High-school diploma or equivalency

Tools

Outlook

Excel

Word

Job description

A community music center in Apple Valley is looking for a Receptionist who will act as the first point of contact for visitors. This role requires excellent customer service, communication skills, and the ability to manage multiple tasks. The ideal candidate will have 3-5 years of customer service experience and is proficient in using CRM systems and multi-line phones. The position offers a wage of $19.50/hour and flexible scheduling options to accommodate programming needs.