Student Services Aide (52631)

New Mexico Highlands University; Las Vegas (NM); On-site; USD 14,000 - 19,000; Part time

Job summary

New Mexico Highlands University in Las Vegas, NM is seeking an Interlibrary Loan (ILL) Student Assistant to support library resource sharing. You will assist with processing, delivery, and tracking of materials borrowed from and lent to other libraries, ensuring timely access for patrons with confidentiality and accuracy.

This part-time, on-site role requires good interpersonal skills, basic computer proficiency, and attention to detail.

Qualifications

• Current NMHU students in good standing.
• Strong interpersonal and communication skills.
• Basic computer proficiency.
• Ability to follow instructions and work independently.
• Attention to detail and organizational skills.
• Reliable and punctual with a strong work ethic.

Responsibilities

• Process incoming and outgoing interlibrary loan materials.
• Retrieve, sort, and deliver library materials as requested.
• Scan articles and book chapters in accordance with copyright guidelines.
• Assist with packaging and shipping materials to partner libraries.
• Update and maintain records in interlibrary loan management systems.
• Monitor requests and report issues or delays to library staff.
• Communicate professionally with library patrons regarding request status and material availability.
• Maintain organized workspaces and storage areas.
• Lift and carry materials weighing up to 25 pounds.
• Push library carts.
• Perform repetitive tasks such as scanning, shelving, and data entry.
• Assist with special projects and other library duties as assigned.

Skills

Interpersonal skills

Communication skills

Basic computer proficiency

Attention to detail

Organizational skills

Reliability and punctuality

Education

2 Year Degree

Job description

Job DetailsJob Location: Las Vegas , NM 87701Position Type: Part Time - RegEducation Level: 2 Year DegreeSalary Range: $12.00 HourlyTravel Percentage: NoneJob Category: StudentInterlibrary Loan (ILL) Student Worker - Job Description

Position Summary

The Interlibrary Loan (ILL) Student Assistant supports library resource sharing service by assisting with the processing, delivery, and tracking of materials borrowed from and lent to other libraries. The student employee helps ensure timely access to resources for library patrons while maintaining confidentiality, accuracy, and excellent customer service services.

Essential Duties and Responsibilities

• Process incoming and outgoing interlibrary loan materials.
• Retrieve, sort, and deliver library materials as requested.
• Scan articles and book chapters in accordance with copyright guidelines and library policies.
• Assist with packaging and shipping materials to partner libraries.
• Update and maintain records in interlibrary loan management systems.
• Monitor requests and report issues or delays to library staff.
• Communicate professionally with library patrons regarding request status and material availability.
• Maintain organized workspaces and storage areas.
• Lift and carry materials weighing up to 25 pounds.
• Push library carts.
• Perform repetitive tasks such as scanning, shelving, and data entry.
• Assist with special projects and other library duties as assigned.

Work Environment

• Indoor, office/library setting.
• May requires standing, walking, bending, and lifting light to moderate materials.

Minimum Qualifications

• Current students in good standing at NMHU.
• Strong interpersonal and communication skills.
• Basic computer proficiency.
• Ability to follow instructions and work independently.
• Attention to detail and organizational skills.
• Ability to handle materials carefully, especially in archives and special collections.
• Reliable and punctual with a strong work ethic.

Preferred Skills

• Previous customer service experience.