Student Services Aide

New-Mexico-Highlands-University; Albuquerque (NM); On-site; USD 16,531,000 - 22,042,000; Part time

Job summary

New-Mexico-Highlands-University seeks two front desk staff for the Albuquerque Center. Morning shifts start at 8am, evenings at 1pm, Monday–Friday, with some Saturdays possible. Flexible hours, Fall 2026 term, located at Albuquerque/SW Campus (CNM-Montoya site).

Duties include data entry, phones, greeting customers, and other tasks as assigned. Candidates should be NMHU students enrolled in at least six credits, with a high school diploma or GED.

Qualifications

• Excellent customer service and interpersonal communication skills.
• Active NMHU student with at least six credit hours.
• High school diploma or GED acceptable for entry.

Responsibilities

• Answer phone calls and route inquiries to appropriate offices.
• Set advisement appointments on the shared calendar.
• Greet guests and direct them to the correct offices.
• Answer center emails and process USPS mail.
• Assist in student services and center events.
• Support digital media outreach projects as needed.

Skills

Customer service

Interpersonal communication

Phone etiquette

Data entry

Office support

Education

Enrolled NMHU student (6+ credits)

High school diploma or GED

Job description

Primary Contact:Dr. John TourangeauJob Description:Two position s will cover front desk duties at the Albuquerque Center, morning shifts beginning at 8am and the evening shifts beginning at 1pm, Monday through Friday. Some Saturdays may be included. Preferred work schedule Monday, Tuesday, Wednesday, Thursday, Friday. Employment term is Fall 2026. Work Location/Campus Center Albuquerque/SW Campus (CNM-Montoya site). Work hours are flexible. May involve a modest degree of responsibility and judgment. Routine data entry; Answering phones; Making copies; Greeting Customers; Taking messages; Managing confidential information; Maintain regular attendance; and perform other job duties as assigned. Standing, Walking, Bending, Squatting, Kneeling, Repetitive hand motion, Prolonged use of computer. Occasionally: Lifting a minimum of thirty (30) pounds, climbing.Minimum Qualifications:College student at NMHUEnrolled wit a minimum of six (6) credit hours.High school diploma or GEDPreferred Skills:Excellent customer service and interpersonal communication skills.Preferred Skills:Specific Duties- Answer phone calls, set advisement appointments on shared calender, greet guest and direct to appropriate offices, answer center emails, check and process USPS mail, assist in student services and center events. Assist in digital media outreach projects using various platforms